Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.84
Based on 907 reviews, last reviewed 1st Dec 2025
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Paula Marshall provided an excellent service, she re... Paula Marshall provided an excellent service, she responds to calls and messages promptly and couldn't be any more helpful Reviewed on: 1st December 2025
Niki's avatar
Niki

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Mortgages reviews (907)

Mortgage team review

5
We have used the Darlington BS for many years and never consider to go anywhere else Reviewed on: 1st September 2017
Sandra B's avatar
Sandra B

Tubwell Row branch review

5
From the very start of our application, we received a friendly and informative service it could not be better Reviewed on: 29th August 2017
D Hedley's avatar
D Hedley

Mortgage review

5
Excellent service in setting up a mortgage for us. Excellent customer service when dealing with my questions. Very polite, very professional Reviewed on: 29th August 2017
D Aldridge's avatar
D Aldridge

Mortgage review

5
Our mortgage application was quick, clear and expertly dealt with. No problems whatsoever Reviewed on: 25th August 2017
D Bowker's avatar
D Bowker

Mortgage review

4
Need to improve communications with customers Reviewed on: 7th August 2017
Govier's avatar
Govier

Mortgage review

4
Very helpful staff. Great services Reviewed on: 3rd August 2017
Helen D's avatar
Helen D

Mortgage review

4
Processing time was as mentioned. Would have liked to get 80% LTV which was mentioned in product. Also, more advances to complete construction Reviewed on: 2nd August 2017
U Patel's avatar
U Patel

Mortgage review

4
We like the clarity of the messages you send, which are always in plain English Reviewed on: 1st August 2017
T Gilman's avatar
T Gilman

Redcar branch review

5
Served by Karen today - a really jolly person very helpful and a pleasure to do business with her. Would recommend to anyone. Reviewed on: 24th July 2017
Cheetham's avatar
Cheetham

Redcar branch review

5
We started off with the Darlington with our mortgage though Julie Bourne and Nicky Donaghue. Absolutely amazing even down to the counter staff. Reviewed on: 24th July 2017
Mr King's avatar
Mr King

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill