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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Mortgage review

5
Very happy with the application being approved on an individual basis Reviewed on: 3rd January 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Carry on what you are doing - great service which cannot be faulted. Reviewed on: 15th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Holly' was fantastic and went above and beyond to resolve my situation Reviewed on: 14th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Service let down by mortgage valuation surveyor, which I was obliged to use, by DBS. Made a complaint to them re faulty report and did receive part refund. Customers should be able to choose their own surveyor! Reviewed on: 12th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I have been a customer of yours for several years and always find the team very helpful and efficient. Very happy. Reviewed on: 11th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
I would recommend Darlington, but it is unlikely that any family / friends would need or seek my opinion Reviewed on: 11th October 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I liked that you dealt with queries promptly and with courtesy Reviewed on: 10th October 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Good rates and one of very few lenders who allow two people on the mortgage but sole properties Reviewed on: 8th October 2018
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Mortgage customer

Mortgage review

5
Email response very fast. Decisions can sometimes be slightly slow. When I have had queries Angela Rushworth has been excellent. Reviewed on: 30th September 2018
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Mortgage customer

Mortgage review

5
I have always had good service - very quick, efficient and polite and friendly very informative and helpful Reviewed on: 28th September 2018
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Mortgage customer

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