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Darlington Building Society: Mortgages reviews

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4.84
Based on 902 reviews, last reviewed 8th Oct 2025
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025
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Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (902)

Mortgage review

4
Very helpful staff. Great services Reviewed on: 3rd August 2017
Helen D's avatar
Helen D

Mortgage review

4
Processing time was as mentioned. Would have liked to get 80% LTV which was mentioned in product. Also, more advances to complete construction Reviewed on: 2nd August 2017
U Patel's avatar
U Patel

Mortgage review

4
We like the clarity of the messages you send, which are always in plain English Reviewed on: 1st August 2017
T Gilman's avatar
T Gilman

Redcar branch review

5
Served by Karen today - a really jolly person very helpful and a pleasure to do business with her. Would recommend to anyone. Reviewed on: 24th July 2017
Cheetham's avatar
Cheetham

Redcar branch review

5
We started off with the Darlington with our mortgage though Julie Bourne and Nicky Donaghue. Absolutely amazing even down to the counter staff. Reviewed on: 24th July 2017
Mr King's avatar
Mr King

Mortgage broker review

1
Good experience overall, sally boomer mortgage adviser was excellent Reviewed on: 24th July 2017
P Lines's avatar
P Lines

Mortgage broker review

5
Fast, efficient and extremely helpful. However, yet to hear from insurance specialist re” mortgage protection (care re my age - 68) Reviewed on: 23rd July 2017
P Fulcher's avatar
P Fulcher

Tubwell Row branch review

5
Couldn’t say enough things about Chris Blewitt, he made us feel at ease throughout and was fantastic at keeping us updated at every stage Reviewed on: 4th July 2017
Natalie H's avatar
Natalie H

Mortgage Team branch review

5
Everything went smoothly apart from the deed of variation, but that was outside the scope of your involvement. I'm very happy with the service provided. Many thanks! Reviewed on: 8th June 2017
Stephen M's avatar
Stephen M

Mortgage Team branch review

2
Application process - particularly the valuation was slow with you and Buildstore giving contradictory information. Poorly organised. Reviewed on: 7th June 2017
R Bratton's avatar
R Bratton

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