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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Mortgage review

5
No further comments at this stage. Reviewed on: 12th January 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Everytime done via email or mail very efficient, hassle free and quick. Reviewed on: 9th January 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We have been with Darlington B.S for 16 years and always received excellent service an all 3 house moves. Reviewed on: 8th January 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Person dealing with my case changed a few times and caused a bit of delay and repeatinf of information. But overall very satisfied Reviewed on: 7th January 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Found the service from Darlington very proffesional at all times. Any queries were dealt with quickly and appropriately. Reviewed on: 6th January 2019
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Mortgage customer

Mortgage review

5
Very happy with the application being approved on an individual basis Reviewed on: 3rd January 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Carry on what you are doing - great service which cannot be faulted. Reviewed on: 15th December 2018
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Mortgage customer

Mortgage review

5
Holly' was fantastic and went above and beyond to resolve my situation Reviewed on: 14th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Service let down by mortgage valuation surveyor, which I was obliged to use, by DBS. Made a complaint to them re faulty report and did receive part refund. Customers should be able to choose their own surveyor! Reviewed on: 12th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I have been a customer of yours for several years and always find the team very helpful and efficient. Very happy. Reviewed on: 11th December 2018
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Mortgage customer

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