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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Mortgage review

5
Tye process from start to finish could not be faulted. Very satisfied with Reviewed on: 17th March 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I am totally satisfied with the service I received for my remortgage. I wanted to consolidate my debts (loan, credit cards) and reduce my monthly payments. All has been achieved. Thank you! Reviewed on: 16th March 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Great service and communication. Long process at obtaining mortgage compared to larger banks but much more persoanble Reviewed on: 15th March 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Darlington was efficient and flexible Reviewed on: 14th March 2019
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Mortgage customer

Mortgage review

5
Have done a slef-build. Service is A.I Reviewed on: 11th March 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

3
Massive delay with mortgage coming through. However I did have a complicated application Reviewed on: 10th March 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The process was quite slow in m case due to checks I believe at one point you were awaiting a valuation fee but step change had not been informed Reviewed on: 6th March 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

2
The original mortgage offer agreed by all overturned by underwriters at 11th hour. Leaving no choice but to take a product which is unsuitable and probably unsustainable Reviewed on: 1st March 2019
Mortgage customer's avatar
Mortgage customer

Common sense Lending

5
Darlington are a breath of fresh air in a “computer says no” market. Always willing to listen and consider cases that will not fit into a “one size fits all box”. The team go above and beyond basic underwriting by actually talking to brokers to ensure they fully understand each case and get offers out. Thank you Darlington! Reviewed on: 17th January 2019
Collette Waugh's avatar
Collette Waugh

Mortgage review

5
Product suits our need. You could increase the speed at which your mortgage offer is issued Reviewed on: 13th January 2019
Mortgage customer's avatar
Mortgage customer

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