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Darlington Building Society: Mortgages reviews

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4.84
Based on 904 reviews, last reviewed 23rd Oct 2025
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer service Customer service was outstanding when obtaining original mortgage and then moving to a new property. Very quick responses and friendly people. Cheryl ... Read more Reviewed on: 23rd October 2025
Jack H's avatar
Jack H

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (904)

Central Mortgage Team Review

5
I like the way Darlington treat each borrower individually and understand different or complex circumstances. Would highly recommend Reviewed on: 9th February 2018
Mrs Smith's avatar
Mrs Smith

Central Mortgage Team Review

5
Being older we have been very pleasantly surprised by our good fortune. Reviewed on: 7th February 2018
Cornell's avatar
Cornell

Central Mortgage Team Review

4
The amount offered to lend kept reudcing. Finally got a lot less than originally requested. Reviewed on: 5th February 2018
Doreen 's avatar
Doreen

Central Mortgage Team Review

5
Everything so straightforward and easy to understand. Easy to contact and local customer service. Very fair and personal service. Reviewed on: 31st January 2018
Phil 's avatar
Phil

Central Mortgage Team Review

5
Everything was made simple and easy to understand. Having a mortgage with Darlington was easy and very satisfying. Reviewed on: 30th January 2018
Derek 's avatar
Derek

Central Mortgage Team Review

3
Broker rep supported us through the process. I was unhappy at the condition ref solicitor paying off my credit cards which cost me a further £100+VAT when I could have paid it myself. Reviewed on: 19th January 2018
S Oliver's avatar
S Oliver

Central Mortgage Team Review

5
Easily contactable. Always answer the phone quite quickly without having to go through automated service. Reviewed on: 5th January 2018
Patricia's avatar
Patricia

Mortgage review

5
Excellent and responsive service. Easy to communicate and helpful staff. A very understanding process. Reviewed on: 25th November 2017
Mr Pearson's avatar
Mr Pearson

Mortgage review

5
We have just taken out a mortgage with you. Your trust in a 69 year old an is to be applauded. Reviewed on: 15th November 2017
Esther's avatar
Esther

Mortgage review

5
Have had no problems and found the Darlington to be very helpful as I'm a first time buyer Reviewed on: 15th November 2017
Martin's avatar
Martin

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