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Darlington Building Society: Mortgages reviews

4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Common sense Lending

5
Darlington are a breath of fresh air in a “computer says no” market. Always willing to listen and consider cases that will not fit into a “one size fits all box”. The team go above and beyond basic underwriting by actually talking to brokers to ensure they fully understand each case and get offers out. Thank you Darlington! Reviewed on: 17th January 2019

Mortgage review

5
Product suits our need. You could increase the speed at which your mortgage offer is issued Reviewed on: 13th January 2019

Mortgage review

5
No further comments at this stage. Reviewed on: 12th January 2019

Mortgage review

5
Everytime done via email or mail very efficient, hassle free and quick. Reviewed on: 9th January 2019

Mortgage review

5
We have been with Darlington B.S for 16 years and always received excellent service an all 3 house moves. Reviewed on: 8th January 2019

Mortgage review

4
Person dealing with my case changed a few times and caused a bit of delay and repeatinf of information. But overall very satisfied Reviewed on: 7th January 2019

Mortgage review

5
Found the service from Darlington very proffesional at all times. Any queries were dealt with quickly and appropriately. Reviewed on: 6th January 2019

Mortgage review

5
Very happy with the application being approved on an individual basis Reviewed on: 3rd January 2019

Mortgage review

5
Carry on what you are doing - great service which cannot be faulted. Reviewed on: 15th December 2018

Mortgage review

5
Holly' was fantastic and went above and beyond to resolve my situation Reviewed on: 14th December 2018

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