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Darlington Building Society: Mortgages reviews

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4.84
Based on 904 reviews, last reviewed 23rd Oct 2025
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer service Customer service was outstanding when obtaining original mortgage and then moving to a new property. Very quick responses and friendly people. Cheryl ... Read more Reviewed on: 23rd October 2025
Jack H's avatar
Jack H

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (904)

Mortgage review

5
Everything was very good. Couldn't ask for more helpful staff. Reviewed on: 31st March 2018
Mrs Riley's avatar
Mrs Riley

Mortgage review

5
Excellent throughout. I have no complaints, only praise. Thank you Reviewed on: 25th March 2018
Mrs M's avatar
Mrs M

Mortgage review

3
Everything ok, but quicker responses would have been better Reviewed on: 7th March 2018
Mr & Mrs Dixon's avatar
Mr & Mrs Dixon

Mortgage review

5
Excellent communication throughout our application and since Reviewed on: 6th March 2018
Syed's avatar
Syed

Redcar Branch Review

5
Human to human communication. Friendly and personal service. Good communication re changes. Reviewed on: 24th February 2018
Mr Forster's avatar
Mr Forster

Central Mortgage Team Review

5
Bespoke mortgage for a single occupier / sole proprietor. Went without a hitch. Fantastic service and customer focus. Reviewed on: 22nd February 2018
Luke's avatar
Luke

Central Mortgage Team Review

5
I am 67 years old and you have given me a mortgage which allows me to live in my own home, in my favourite village. Thank you. Reviewed on: 17th February 2018
Ms Welford's avatar
Ms Welford

Central Mortgage Team Review

5
A very quick decision and great progress made in the first month. Enact were not so efficient. Reviewed on: 15th February 2018
Eleanor's avatar
Eleanor

Central Mortgage Team Review

5
I like that as a first time buyer you could offer me a mortgage. The arrangement fee could be better. Reviewed on: 13th February 2018
Lewis's avatar
Lewis

Central Mortgage Team Review

5
Very friendly and personable in all my dealings. Telephone calls give confidence in an uncertain world Reviewed on: 11th February 2018
Philip 's avatar
Philip

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