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Darlington Building Society: Mortgages reviews

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4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Mortgage review

5
I loved the whole process. It was very easy and I am glad to be a customer Reviewed on: 21st April 2019
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Mortgage customer

Mortgage review

5
The staff are extremely helpful and friendly and reply/call when they say they will. Everything is explained clearly and patiently. Reviewed on: 19th April 2019
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Mortgage customer

Mortgage review

5
I wish to know the interest rate for opening a savings account Reviewed on: 18th April 2019
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Mortgage customer

Mortgage review

5
As new customers we are totally satisfied with the service Reviewed on: 17th April 2019
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Mortgage customer

Mortgage review

5
Mortgage advisor (Cheryl Allan) and service was first class. Reviewed on: 11th April 2019
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Mortgage customer

Mortgage review

5
Excellent service. Everything explained well. Mortgage advisor, Rebecca Russell, kept me up to date and called back when asked. Reviewed on: 10th April 2019
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Mortgage customer

Mortgage review

5
We have been really pleased with the service received for a remortgage we wouldn Reviewed on: 31st March 2019
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Mortgage customer

Middlesbrough branch review

5
Explained everything in full, np push or extra unnecessary services offered. Reviewed on: 24th March 2019
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Middlesbrough branch customer

Mortgage review

5
Process was smooth and efficient Reviewed on: 22nd March 2019
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Mortgage customer

Mortgage review

5
After applying (through Gledhills) things went very quiet? A little more contact would have been reassuring Reviewed on: 20th March 2019
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Mortgage customer

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