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Darlington Building Society: Mortgages reviews

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4.84
Based on 904 reviews, last reviewed 23rd Oct 2025
13% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
See only 1 star reviews
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Latest highest rating:

5

Great customer service Customer service was outstanding when obtaining original mortgage and then moving to a new property. Very quick responses and friendly people. Cheryl ... Read more Reviewed on: 23rd October 2025
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Jack H

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (904)

Mortgage review

5
When calling the office all staff are pleasant, efficient and happy to help. They will give their names clearly and deal with matters promptly Reviewed on: 3rd July 2018
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Mortgage customer

Mortgage review

5
Quite happy with the quick efficient service that we received. Reviewed on: 16th June 2018
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Mortgage customer

Mortgage review

5
My experience has been outstanding. Thank you for enabling us to get a home. Reviewed on: 13th May 2018
Mortgage customer's avatar
Mortgage customer

Cockerton Branch review

5
Really helpful on the accounts. Great advice. Reviewed on: 9th May 2018
Cockerton Branch customer's avatar
Cockerton Branch customer

Mortgage review

5
The only slight negative we would make would be to say we would have found it a lot easier and quicker if all documentation required was asked in one go. Reviewed on: 2nd May 2018
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Mortgage customer

Mortgage review

4
Like the fact that mortgage applications are assessed by people, not just computer software Reviewed on: 22nd April 2018
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Ms Snowball

Mortgage review

5
Easy communications with the society; and best offer of loan. Reviewed on: 16th April 2018
B Oograh's avatar
B Oograh

Mortgage review

5
We were more than satisfied with the process. Reviewed on: 7th April 2018
Mr & Mrs Newcombe's avatar
Mr & Mrs Newcombe

Mortgage review

5
Joanne Craggs was amazing throughout our mortgage journey. So helpful and professional, thank you so much for everything. Highly recommended. Reviewed on: 5th April 2018
Waud's avatar
Waud

Mortgage review

5
Liam Tweddle has been a lifeline throughout my application and granting of my mortgage. Always on time with calls and always returned calls when requested. Reviewed on: 3rd April 2018
Thomas's avatar
Thomas

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