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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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1%
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Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Mortgage review

5
Smooth process and very quick to address any issues Reviewed on: 13th June 2019
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Mortgage customer

Mortgage review

5
My criteria was very particular and Darlington catered to my every need. Only criticism is that it took them so long to review my application Reviewed on: 10th June 2019
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Mortgage customer

Mortgage review

4
Slight delay (21 days) on the underwriting. Other than this everything else is fine. This was explained Reviewed on: 8th June 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Brilliant personal customer service on completion day rang Darlington and received a response within 10 minutes Reviewed on: 6th June 2019
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Mortgage customer

Mortgage review

5
How when I rang I got answers straight away Reviewed on: 4th June 2019
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Mortgage customer

Tubwell branch review

5
Felt a warm, professional and personal service. Each department delivered efficient and prompt service. We have been delighted with the relationship both now and over a period of 25 years plus. Reviewed on: 4th June 2019
Tubwell branch customer's avatar
Tubwell branch customer

Mortgage review

3
Like age limit and no minimum income. Could be better: Decision making time. Mine took too long even though I provided all requested documentation promptly. Money transfer charge should be included in product fee! Reviewed on: 2nd June 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I like your more flexible approach to multi-generational families living together and taking out a mortgage together. Thank you Reviewed on: 1st June 2019
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Mortgage customer

Mortgage review

5
Sensible manual underwriting approach when assessing applications. But processing times slow. Reviewed on: 23rd April 2019
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Mortgage customer

Mortgage review

5
Very efficient, polite, and informative when phoning in. Reviewed on: 22nd April 2019
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Mortgage customer

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