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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

Mortgage review

5
Excellent service. Everything explained well. Mortgage advisor, Rebecca Russell, kept me up to date and called back when asked. Reviewed on: 10th April 2019
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Mortgage customer

Mortgage review

5
We have been really pleased with the service received for a remortgage we wouldn Reviewed on: 31st March 2019
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Mortgage customer

Middlesbrough branch review

5
Explained everything in full, np push or extra unnecessary services offered. Reviewed on: 24th March 2019
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Middlesbrough branch customer

Mortgage review

5
Process was smooth and efficient Reviewed on: 22nd March 2019
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Mortgage customer

Mortgage review

5
After applying (through Gledhills) things went very quiet? A little more contact would have been reassuring Reviewed on: 20th March 2019
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Mortgage customer

Mortgage review

5
Fantastic customer service and always go the extra mile. So happy with the DBS! Reviewed on: 19th March 2019
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Mortgage customer

Mortgage review

5
Darlington offered me a mortgage that couldn't be beaten by any other providers Reviewed on: 18th March 2019
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Mortgage customer

Mortgage review

5
Tye process from start to finish could not be faulted. Very satisfied with Reviewed on: 17th March 2019
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Mortgage customer

Mortgage review

5
I am totally satisfied with the service I received for my remortgage. I wanted to consolidate my debts (loan, credit cards) and reduce my monthly payments. All has been achieved. Thank you! Reviewed on: 16th March 2019
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Mortgage customer

Mortgage review

4
Great service and communication. Long process at obtaining mortgage compared to larger banks but much more persoanble Reviewed on: 15th March 2019
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Mortgage customer

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