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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Mortgage review

5
I like your allowing me a longer term to pay the mortgage compared to others. Your efficient too, the whole experience was hassle free and quick! Reviewed on: 22nd July 2019
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Mortgage customer

Mortgage review

4
Little bit slow to begin with but incredibly helpful throughout, particularly at the end when we urgently needed missed documents. Great customer service. Reviewed on: 19th July 2019
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Mortgage customer

Mortgage review

4
Well written and clear, easily understood letters. Faster service would always be better Reviewed on: 30th June 2019
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Mortgage customer

Mortgage review

4
Liked that we were notified every step of the way, but initial process was quite long (this may be due to the face we went through a broker) Reviewed on: 29th June 2019
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Mortgage customer

Mortgage review

4
Obtained mortgage via a broker - little direct contact between Darlington and ourselves. Very high S.U.R Reviewed on: 28th June 2019
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Mortgage customer

Mortgage review

4
Helpful when calling, not having to hold for ages to be able to speak with someone Reviewed on: 27th June 2019
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Mortgage customer

Mortgage review

5
The whole process went very smoothly. I was kepy informed all the way through Reviewed on: 26th June 2019
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Mortgage customer

Mortgage review

5
Excellent customer service, quick response and decision making Reviewed on: 25th June 2019
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Mortgage customer

Mortgage review

5
Everything was outstanding, truly professional and incredible customer service Reviewed on: 24th June 2019
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Mortgage customer

Mortgage review

5
That each case is taken on a personal level and assessed on an individual basis - not 1 cap fits all. Really well done. It has helped us to help ours! Reviewed on: 15th June 2019
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Mortgage customer

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