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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Mortgage review

4
We liked the personal contact but unanswered and non returned calls are frustrating as was the delay between valuation and offer of loan Reviewed on: 9th September 2019
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Mortgage customer

Mortgage review

5
Excellent offers, great customer service and communications. Easy to understand advice. Reviewed on: 6th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Buy to let product. Everything was good however had to wait longer than the given number of days for mortgage offer to arrive, which delayed purchase. Reviewed on: 5th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Customer service is very helpful, I am really impressed, I think you are the best Reviewed on: 4th September 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
It's fine. Process could be a little faster? Reviewed on: 3rd September 2019
Mortgage customer's avatar
Mortgage customer

Excellent customer customer

5
Darlington Building was the only lender that would give us a mortgage due to our age, highly recommended Reviewed on: 20th August 2019
Mr Ali's avatar
Mr Ali

Mortgage Team branch review

5
I was very happy to get a mortgage with the Darlington. The process took a look too long to get the offer, otherwise very very happy! Reviewed on: 11th August 2019
Mortgage Team branch customer's avatar
Mortgage Team branch customer

Mortgage Team branch review

5
Very quick to come to a decision. Will lend to older people Reviewed on: 8th August 2019
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Mortgage Team branch customer

Mortgage Team branch review

5
Online services would expedite matters Reviewed on: 3rd August 2019
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Mortgage Team branch customer

Mortgage Team branch review

5
Excellent service, information, paperwork is easy to read and understand, and very quick to get my re-mortgage sorted. Thank you. Reviewed on: 1st August 2019
Mortgage Team branch customer's avatar
Mortgage Team branch customer

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