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Darlington Building Society: Mortgages reviews

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4.80
Based on 625 reviews, last reviewed 27th Jan 2025
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Once again we have called upon Darlington Building S... Once again we have called upon Darlington Building Society to port our mortgage for our new home. We have known Ann Walpole for a few years now and ev... Read more Reviewed on: 27th January 2025
Cassie's avatar
Cassie

Latest lowest rating:

1

Keep 60k as for 95LTV is not good for tier 2 visa ho... Keep 60k as for 95LTV is not good for tier 2 visa holders. Reviewed on: 29th November 2024
Mathess J's avatar
Mathess J
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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (625)

Review of the Darlington Building Society, Mortgages:

Suzanne is very polite and very helpful

5
Suzanne is very polite and very helpful Reviewed on: 13th January 2025
David P's avatar
David P

Darlington Building Society Branch Review

5
Broker got us aboard with Darlington, since that mortgage offer came to an end it was super easy to get in touch directly with the bank to discuss current offers. V.helpful Reviewed on: 30th June 2022
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
I just knew I would be in good hands the staff are lovely and helpful. Thank you for being our mortgage provider Reviewed on: 30th June 2022
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Easy to get in touch with the mortgage team via email Reviewed on: 30th June 2022
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Verified Member

Lovely team

5
All the people I have spoken with or emailed have been super lovely and really helpful Reviewed on: 13th May 2022
DBS Verified Member's avatar
DBS Verified Member

Would highly recommend.

5
Since day one of being paired with Rebecca as our mortgage advisor, we have been nothing but impressed with her. She’s been professional and polite but has added a personal touch which has really made us feel valued. Nothing has been too much hassle and emails / calls have been responded to immediately meaning we’ve never been waiting. Did it take longer than expect to sort out our mortgage?… yes, BUT, Darlington manually underwrite their mortgages which means a HUMAN looks at it and not a computer. This is just what we needed. Rebecca really understood our situation and challenges, she was non-judgemental and just understood what we wanted to achieve not just in the short-term but also the long-term. She’ll never understand the positive impact that she’s had on our lives. We’ve finally found the light at the end of the tunnel and are now exiting it. Rebecca you little star! Big shout out to Dan. Always remembered us when calling and just a genuinely nice bloke. Thanks so so so much. B&G Reviewed on: 12th May 2022
DBS Verified Member's avatar
DBS Verified Member

Rebecca has genuinely improved our life

5
We were looking for a mortgage for months. Everyone we spoke with said they couldn’t help us. Brokers said they could but then the lenders had strict criteria that we didn’t meet due to a few credit issues in the past. We stumbled across Darlington BS and decided this is the final time we would try to remortgage. Rebecca was handed our case file and immediately approached our case with a ‘can-do’ attitude. She was always just an email away, and during times of question, was always there for a chat. We’ve finally had our mortgage approved via a manual underwriting process and are waiting for the final money release. Rebecca was professional throughout and we also spoke with Dan on a few occasions who always remembered us which was a very nice touch. You will never understand just how much this means to us. We can now save a considerable amount on our mortgage each month and this is down to your hard work. Thanks so much! Reviewed on: 11th May 2022
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Excellent service from Darlington Mortgage Direct Sales team! Thank you! Reviewed on: 30th April 2022
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Verified Member

Darlington Building Society Branch Review

5
Rebecca has always been great and as a whole love the personal approach, rather than the computer says Reviewed on: 30th April 2022
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Really nice staff and service. Good product range. Very helpful on the phone, and no call centre. Personal service. Reviewed on: 30th April 2022
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Daniel Ferguson dealt with my query today. He explained the products available, was a thorough professional and efficient. Thanks Daniel and thanks Darlington. Reviewed on: 30th April 2022
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Verified Member

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