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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Mortgage review

5
Amazing service from start to finish Reviewed on: 8th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Great service, very professioianl providing us with the right information to make our choices and support through the application process Reviewed on: 29th March 2021
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Mortgage customer

Mortgage review

3
We would have liked things to be a bit quicker Reviewed on: 28th March 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
All good, pleasant staff on the phone Reviewed on: 7th March 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

1
Our offered mortgage terms (fixed rate and duration) was unilaterally changed compared to the intial quote and application from our broker. No communication was given on this change until it was too late and we had no option Reviewed on: 6th March 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The wait time on the phone could be quicker. Regards Reviewed on: 6th March 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Kept in touch and ensured we were in plenty of time switch and avoid paying extra Reviewed on: 5th March 2021
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Mortgage customer

Mortgage review

5
When speaking on the phone the service and staff are great, happy, nothing ever seems to bother them. Great company. A lot of other companies could learn a lot from these people. Thank you. Reviewed on: 4th March 2021
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Mortgage customer

charity donation

5
if it wasn't for Jonathan Snee approching myself to ask how the Building Society could be of help to my little boy with Duchenne at a very critical time, i would have surely had a break down with some house renovations that didnt go to plan and the funding help revert the work in 2017. Reviewed on: 3rd March 2021
Tracy Paterson's avatar
Tracy Paterson

Mortgage review

5
Good, easy to call + no long wait time and responsive, and 90% LTV for local. Less good, lenght of time from application to offer compared to other lenders Reviewed on: 2nd March 2021
Mortgage customer's avatar
Mortgage customer

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