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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 907 reviews, last reviewed 1st Dec 2025
72% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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1%
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Latest highest rating:

5

Paula Marshall provided an excellent service, she re... Paula Marshall provided an excellent service, she responds to calls and messages promptly and couldn't be any more helpful Reviewed on: 1st December 2025
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Niki

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (907)

Mortgage review

3
I've only just got my mortgage, so haven't much experience to rate. I would have preferred to deal directly with you raher than through a broker Reviewed on: 23rd August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

1
Took over 6 months to sort out remortgage. Communication very poor Covid 19 or not! Reviewed on: 22nd August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We've never had any issues, quick and informative when arranging a new mortgage deal Reviewed on: 21st August 2020
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Mortgage customer

Mortgage review

5
Excellent service from DBS staff working under difficult "lockdown" conditions, Thank you! Reviewed on: 20th August 2020
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Mortgage customer

Mortgage review

5
Sarah Rose was fantastic when we were arranging our mortgage she kept us informed every step of the way Reviewed on: 19th August 2020
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Mortgage customer

Mortgage review

4
Staff have all been friendly anf helpful. Stress and worry caused by differences in scottish versus english mortgage process but all well in the end Reviewed on: 16th August 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
I was looking for a mortgage ... proving a bit difficult. Highgrove Mortgaged managed to secure my mortgage with yourselves. You did what others were not so sure about. So that is excellent. Thank you Reviewed on: 15th August 2020
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Mortgage customer

Mortgage review

5
Due to Covid 19 its been a long process but it was sorted quickly once restrictions were lifted Reviewed on: 14th August 2020
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Mortgage customer

Communication with Ann Martin

5
My chats and emails between Ann Martin and myself was so helpful and she made the contact between us as if we were good friends and I very much appreciated her help and friendly behaviour in assisting me through the whole process of applying for a mortgage. 10/10 from me - excellent!! Reviewed on: 14th August 2020
DBS Verified Member's avatar
DBS Verified Member

Anne Martin

5
Enjoyed the call with Anne. Very informative and efficient in regard to the mortgage conversation. Thanks Reviewed on: 13th August 2020
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DBS Verified Member

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