Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Mortgages reviews (970)

Mortgage review

5
Once got through was a 5 minute call to sort mortgage, was a bit difficult to get through via telephone but sure this will be due to current covid issues Reviewed on: 18th February 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Good communications and services Reviewed on: 13th February 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
The service was great. I just think in our situation a better, cheaper product could have been given, I like the online account Reviewed on: 7th February 2021
Mortgage customer's avatar
Mortgage customer

Great staff and great service

5
Darlington Building Society considered us when others wouldn’t due to my partners line of work. Thanks to them we were able to purchase our dream home. Reviewed on: 2nd February 2021
Cp12's avatar
Cp12

Mortgage review

5
Everyone was helpful and excellent service Reviewed on: 31st January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Streamlined process, very straightforward easy to interpret mortgage choices Reviewed on: 29th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We found a bit frustrating that we had to wait for a call back. We understand this is probably due to Covid 19 but still frustrating when time is limited. Reviewed on: 28th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Request for information reguarding re-mortgage were a list "piecemeal" why not request all likely information early on and all together, as much as possible. Reviewed on: 28th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The service and knowledge shown by my advisor Ann was accurate, very helpful and made the process easy to understand. She was patient and made every effort to get the best deal possible with regards to personal finances and circumstances Reviewed on: 27th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Staff were always happy to answer any questions I had Reviewed on: 27th January 2021
Mortgage customer's avatar
Mortgage customer

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill