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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 907 reviews, last reviewed 1st Dec 2025
72% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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Latest highest rating:

5

Paula Marshall provided an excellent service, she re... Paula Marshall provided an excellent service, she responds to calls and messages promptly and couldn't be any more helpful Reviewed on: 1st December 2025
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Niki

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (907)

Mortgage review

4
We're happy with our mortgage product overall but found the communication through the process quick haphazard and at times confusing between DBS and Enact. Reviewed on: 24th July 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
The process in relation could be quicker Reviewed on: 22nd July 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We were kept fully in touch with everything Reviewed on: 21st July 2020
Mortgage customer's avatar
Mortgage customer

Amazing customer service

5
After months of being in contact with an independent mortgage advisor I was unfortunately let down weeks before my mortgage with Darlington expired, I contacted Darlington as soon as I could, I spoke to a lovely gentleman, Ian who I cannot praise enough, he was understanding, friendly and super efficient! Excellent customer service and would highly recommend to anyone! Reviewed on: 20th July 2020
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DBS Verified Member

Mortgage review

4
Everything has been easy and the service is good Reviewed on: 20th July 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Being returned the opportunity to take out this mortgage is of great benefit. A good prodoct. Thank you. Reviewed on: 18th July 2020
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Mortgage customer

Mortgage review

5
Staff very friendly, always willing to help Reviewed on: 17th July 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
"James Leighton" carried out the negotiations and our direct contact has been minimal but we have no complaints. Indeed, we are really pleased with everyhing to date. Reviewed on: 15th July 2020
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Mortgage customer

Mortgage review

5
A very helpful and convivial communication with my adviser, Ann Martin to bring me to the stage in finality of my application for which I am very thankful and relieved Reviewed on: 30th May 2020
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Mortgage customer

Mortgage review

5
Very efficient service, quick and helpful Reviewed on: 29th May 2020
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Mortgage customer

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