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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (965)

Mortgage review

5
Streamlined process, very straightforward easy to interpret mortgage choices Reviewed on: 29th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We found a bit frustrating that we had to wait for a call back. We understand this is probably due to Covid 19 but still frustrating when time is limited. Reviewed on: 28th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Request for information reguarding re-mortgage were a list "piecemeal" why not request all likely information early on and all together, as much as possible. Reviewed on: 28th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The service and knowledge shown by my advisor Ann was accurate, very helpful and made the process easy to understand. She was patient and made every effort to get the best deal possible with regards to personal finances and circumstances Reviewed on: 27th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Staff were always happy to answer any questions I had Reviewed on: 27th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Easy to talk to and prompt with any replies Reviewed on: 26th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The ability to make ad hoc mortgage repayments more frequently Reviewed on: 26th January 2021
Mortgage customer's avatar
Mortgage customer

Amazing Building Society

5
Always receive wonderful customer service from DBS and have been a member for years. Wouldn’t go anywhere else for saving my money! Reviewed on: 26th January 2021
aswainston's avatar
aswainston

Mortgage review

5
Darlington staff have always been very professional helpful everyone I have contacted there and of all times friendly and finding time to explain. Reviewed on: 25th January 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very easy to deal with and quick Reviewed on: 24th January 2021
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Mortgage customer

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