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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 907 reviews, last reviewed 1st Dec 2025
72% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
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Latest highest rating:

5

Paula Marshall provided an excellent service, she re... Paula Marshall provided an excellent service, she responds to calls and messages promptly and couldn't be any more helpful Reviewed on: 1st December 2025
Niki's avatar
Niki

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (907)

Barnard Castle branch review

5
Helpful information couldn't do better Reviewed on: 15th April 2020
Barnard Castle branch customer's avatar
Barnard Castle branch customer

Mortgage review

5
Darlington made our home purchase possible. Overcame obstacles of age, citizenship, foreign currency. Thank you. Reviewed on: 19th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
We like the fact that individual applications for a mortgage are considered when circumstances are a little bit different from an average request. In our case, we are a little more mature! Reviewed on: 18th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Cheryl the mortgage advisor was brilliant in explaining mortgage procedure. Have not given higher score because not satisfied with conveyancy and valuation fee Reviewed on: 17th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Kept well informed through the mortgage process. Helpful and friendly staff Reviewed on: 12th March 2020
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Mortgage customer

Mortgage review

5
I like that you acknowledge and lend to older people to acquire their homes Reviewed on: 11th March 2020
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Our case was complicated and due to misreading the case, a delay to application approval occurred. Reviewed on: 10th March 2020
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Mortgage customer

Mortgage review

5
Very efficient, kept me informed every step of the way and good knowledge of product. Reviewed on: 9th March 2020
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Mortgage customer

Mortgage review

5
Gave a first time buyer a better chance of getting on the ladder! Reviewed on: 8th March 2020
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Mortgage customer

Mortgage review

5
The Darlington staff were pleasant and helpful when I called. Enact were used as my conveyancer included within my mortgage and there services were very poor. Reviewed on: 7th March 2020
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Mortgage customer

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