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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (957 reviews)

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4.82

Based on 957 reviews, last reviewed 26th Apr 2026

136% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Great service, friendly and helpful humans

Great service, friendly and helpful humans on the end of a phone is a refreshing change. Reviewed on: 8th April 2025

Mortgage lender

We have had our mortgage with Darlington for a number of years. They were very helpful when we moved and took out a larger mortgage. Whenever we have a question or want to make an overpayment they are always very helpful and give excellent service. Reviewed on: 8th April 2025

Straight forward dealing with them, easy to get thro...

Straight forward dealing with them, easy to get through when you need to call. Had the best deal for my situation. Reviewed on: 8th April 2025

Exceptional Building Society

Exceptional Building Society who supplied us with a mortgage where other companies would not. Always fantastic service, kind and attentive team. They have changed our life. Reviewed on: 8th April 2025

1st mortgage

This is our 1st mortgage and we found the process to be smooth and effortless with Darlington Building Society. We're very grateful. Reviewed on: 8th April 2025

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY Reviewed on: 7th April 2025

Excellent service all round

They've been accommodating in their lending criteria. Their rates were very competitive and when we've had questions the response time on the phone has been quick and professionally managed Reviewed on: 7th April 2025

Good, all very good, would recommend

Good, all very good, would recommend Reviewed on: 7th April 2025

Have been with Darlington for several years.

Have been with Darlington for several years. I’m a customer who resides overseas, I have had no problems communicating with the team , easy , understanding and patient each time. Have been able to maintain repayments to a affordable amount through the continued refinancing offers Reviewed on: 7th April 2025

It as very helpful the advisor us knowledge

It as very helpful the advisor us knowledge Reviewed on: 7th April 2025

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