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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (941 reviews)

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4.83

Based on 941 reviews, last reviewed 28th Feb 2026

288% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (941)

Anonymous

Been customer for years, always had mortgage with them. Wouldn't have stayed if service was poor. Reviewed on: 7th April 2025

Easy application and excellent service.

Easy application and excellent service. Reviewed on: 7th April 2025

Good value mortgage, and good customer service

Good value mortgage, and good customer service Reviewed on: 7th April 2025

Such a helpful Building Society.

We were refused a mortgage at many other banks Darlington Building Society were the only ones who would take us on because of our age, they have been so helpful and we renewed our fixed rate again with them this year so easy to do online. Reviewed on: 7th April 2025

Excellent mortgage advisor

Excellent mortgage advisor, very knowledgeable and helpful. Phoned back on time and took care of everything. Reviewed on: 7th April 2025

Staff always helpful and knowledgable.

Staff always helpful and knowledgable. Enquiries are always promptly sorted out. Reviewed on: 7th April 2025

Very nice and good The Tim was very good

Very nice and good The Tim was very good Reviewed on: 7th April 2025

Dissatisfied

I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was denied as you don't take my wages into account, this is find strange because if I passed you would still get your money, very dissapointed Reviewed on: 7th April 2025

Great Mortgage

We have not had any issues at all to date, very happy Reviewed on: 7th April 2025

Excellent service and products

Darlington building society has always provided excellent customer service. You always speak with someone if you have a query and they make an effort to resolve and issues. I particularly appreciated how easy the renewal process was and the quality of the deals offered Reviewed on: 7th April 2025

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