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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.76 (870 reviews)

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4.84

Based on 870 reviews, last reviewed 23rd Apr 2025

1407% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Being a member of a Society not just a client Darlington Building Society staff have always treated me very much as a person rather than primarily as a source of income. During the mortgage applic... Read more Reviewed on: 23rd April 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (870)

Review of the Darlington Building Society, Mortgages:

Very helpful and keep you informed when fixed rate c...

Very helpful and keep you informed when fixed rate coming to an end. Offer competitive deals to existing customers Reviewed on: 22nd April 2025

Being a member of a Society not just a client

Darlington Building Society staff have always treated me very much as a person rather than primarily as a source of income. During the mortgage application procedure, their advisor made sure I had the product that was exactly right for my family and our circumstances. Now, we are nearly 5 years into our financial relationship and I have always appreciated the human person-centred approach that the society's staff have shown whenever I have had need to contact them. The staff have always made me feel truly like a member of the Society rather than just a client. Reviewed on: 23rd April 2025

Seamless!

Seamless, with helpful newsletters sent out regularly. Reviewed on: 22nd April 2025

The personal touch is second to none.

The personal touch is second to none. My mortgage experience was made all the smoother and with minimal stress from the mortgage team. They assisted me way over and beyond what was expected of them. 100% recommend Darlington BS. Reviewed on: 22nd April 2025

Excellent support from outside the UK

We had to deal with Darlington from abroad to rearrange a buy to let mortgage, and they made the task stress-free. Their customer service was easy to navigate and excellent support. Reviewed on: 21st April 2025

Very helpful and understanding

We found Darlington Building Society very helpful with our situation and we're great in supplying us with a great mortgage. Also so easy to renew after our two year fixed rate was up. They gave plenty of options, fully recommend. Reviewed on: 20th April 2025

Great buy to let mortgage

I've had this buy to let mortgage for many years, very pleased with product which is reviewed every 2 years, and customer service is excellent Reviewed on: 19th April 2025

Mortgage

Looking at mortgage product needed to purchase my flat, the best option for me was Darlington Building society. A really good website and portal. Very happy with the service provided to date. I would recommend Dalington to family and friends. Reviewed on: 19th April 2025

Darlington customer service is amazing

Communicating with darlington has always been very easy! Since the very beginning I've worked with the same person and that makes everything super easy because they understand my situation without me having to explain again Reviewed on: 18th April 2025

Excellent and friendly customer service.

Excellent and friendly customer service. Reviewed on: 17th April 2025

It's ok .But staff need to learn politeness& C Service.

It's ok . Regularly get updates which is good . Spoke over the phone 2 times didn't find them polite. My mortgage ws/is 6.89 % which ridiculous but at the time interest was rising by Bank of England every other week Reviewed on: 17th April 2025

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