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Dudley Building Society: Mortgages reviews

4.21
Based on 119 reviews, last reviewed 4th Feb 2025
50% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
8%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
13%

Latest highest rating:

5

Great interaction ,very pleasent,knowledge was clear... Great interaction ,very pleasent,knowledge was clear and all round good customer service Reviewed on: 4th February 2025
Paul Kenny 's avatar
Paul Kenny

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024
Malcolm C's avatar
Malcolm C

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Dudley Building Society Mortgages reviews (119)

Review of the Dudley Building Society, Mortgages:

Support ex-pat customers

1
As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not convenient, it is expensive to phone, phone calls can be missed, texts are not delivered. Reviewed on: 20th December 2024

Brilliant service

5
Brilliant service with no hassles and problems. Will surely recommend to my family and friends. Reviewed on: 12th July 2019

Unlike any other provider

5
Our application was not run of the mill. It was dealt with quickly and without any problems with updates every step of the way. A lovely surprise was the fantastic hamper we received on moving in to enjoy a lovely cup of tea and goodies. As we say 'Unlike any other provider' Reviewed on: 27th June 2019

terrible customer service

1
terrible customer service received, I have spoken too 3 different people with same results. Loyal customer didn't make a difference when going for a mortgage Reviewed on: 3rd May 2019

Wouldn't recommend

1
Took 9 weeks just to issue the mortgage offer. Reviewed on: 24th December 2018

Dudley Branch review

5
A lovely helpful friendly service - always since 1969 Reviewed on: 7th July 2018

Tailored product/s efficient courteous service

4
In 2016, being over 65 but with very good regular pension income & good equity in my home no other building societies would offer a mortgage or re mortgage that I required to help my daughter in financial hardship after marriage break up except Dudley BS via a financial management co. The initial 2yr fixed mortgage matured & Dudley BS provided options to continue with them. I chose a very competitive rate 3 Yr fix. Staff have proved efficient prompt polite helpful in all dealings with society. Process ' hassle free'. Literature/ options & statements clear. I am pleased to offer this very positive endorsement of their products & service. Reviewed on: 25th June 2018

Member Review

5
The friendly staff and the welcome you get on every visit is great. Reviewed on: 20th March 2018

Member Review

3
Generally happy, although our daughter applied for a mortgage and was initially offered one, then made an offer on a property, but the mortgage offer was withdrawn, due to underwritters changing the T&Cs. Loyalty did not appear to coun for anything. Very disappointed as we had stayed loyal to the Dudley throughout our mortgage. Reviewed on: 2nd February 2018

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