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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.28 (119 reviews)

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4.21

Based on 119 reviews, last reviewed 4th Feb 2025

50% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

73%

13%

Latest highest rating:

5

Great interaction ,very pleasent,knowledge was clear... Great interaction ,very pleasent,knowledge was clear and all round good customer service Reviewed on: 4th February 2025

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Dudley Building Society Mortgages reviews (119)

Review of the Dudley Building Society, Mortgages:

Support ex-pat customers

As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not convenient, it is expensive to phone, phone calls can be missed, texts are not delivered. Reviewed on: 20th December 2024

Very helpful underwriting with Dudley BS

You can get all support with your case from beginning to the completion. Reviewed on: 28th May 2021

Nice building society nice people

Gemma was professional and friendly and dealt with my request for information about my mortgage in a confident and knowledgable way. Reviewed on: 5th May 2021

New online facility

Bit disappointed in your new on line facility. I was hoping there would be some more tools you could use especially in making repayments on your mortgage if you wanted an idea how much you can make overpayments and what effect this will have to the outstanding balance. It has very limited use to the customer apart from telling you the outstanding balance. I think if you want more customers to use it additional tools needed to be added. Reviewed on: 25th April 2021

Reply from Dudley Building Society Hi, thanks for your feedback. We will be looking to expand the Online Service functionality for borrowers in the near future. Response date: 26th April 2021

Taking the risk

When I was looking for a lender to help me buy my flat, Dudley was prepared to do so when so many others had turned me down. I am thankful they took a risk to help me out. I have recently renewed my mortgage with Dudley for the next 5 years. Reviewed on: 18th April 2021

Product suitability excellent customer service

Offered mortgage when other societies not doing so for over 60+. Succinct easy to understand information on phone & in writing. Competitive rates. Prompt efficient professional yet friendly staff/ customer service. Thank you Reviewed on: 13th April 2021

An excellent service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time Reviewed on: 11th April 2021

Dudley your the best.

Great products and service. Friendly ans supportive staff. More than a bank, building a community through providing great all-round service. Reviewed on: 10th April 2021

Excellent all round service

As a .Ex Pat applying for a buy to let mortgage Dudley helped me with my application with very little fuss Also excellent customer service and advice Reviewed on: 9th April 2021

Family supportive Building Society

My family, parents, sisters and nephews have all been members of the Dudley for many years, with savings and.mortgage accounts. The support and service provided over the years has been greatly appreciated, especially through recent challenging times due to COVID. Thank you!!!!! Reviewed on: 9th April 2021

Dudley Building Society gave me a new lease of life.....

When my original mortgage ran out at age 75 I needed another mortgage to pay off a still outstanding debt. Dudley came to my rescue by offering a repayment mortgage that helped me remain in my own home. I have always found them to be very courteous and caring in my dealings with them. Dudley might be small but they have a BIG Heart and will always be Special To Me. Reviewed on: 9th April 2021

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