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Dudley Building Society: Savings reviews

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4.88
Based on 3,239 reviews, last reviewed 8th Feb 2025
16% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Easy to set up. Easy to set up. Shame there is no app. Reviewed on: 8th February 2025
Roger B's avatar
Roger B

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
Mrs Ducks's avatar
Mrs Ducks
Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3239)

Review of the Dudley Building Society, Savings:

Megan excellent, the Branch service is disappointing.

4
I found Megan very helpful, though was not informed about the need for a Passbook in setting up a Trust savings account. I was also disappointed that despite stating that a payment needed to be made to HMRC by the 31/01/25, confirmation that the account was open was sent to me by 2nd class post on the 7th January, arriving on the 12th. Megan then informed me that the passbook was to be sent by 1st Class post together with a return envelope. It arrived today, 24th January having been sent 2nd class by a Branch office, without a prepaid envelope. Georgia is now sending me the prepaid envelopes. Reviewed on: 24th January 2025
Jeremy R's avatar
Jeremy R

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 24th December 2024

In branch service review

5
Very good and useful information provided on current savings matters. Reviewed on: 24th December 2024

In branch service review

5
Phone call to find out about opening suitable account. Appointment offered. All aspects of account chosen clearly explained. Reviewed on: 24th December 2024

In branch service review

5
Friendly and helpful. I chose Dudley Building Society because it is branch based. Reviewed on: 24th December 2024

Excellent rate & service

5
Excellent fixed rate 4.4% savings account for 18 months. Knowledgeable and professional but friendly service on the phone to help open the account. Documents and passbook sent promptly. Highly recommended. Reviewed on: 21st December 2024
Delighted customer's avatar
Delighted customer

In branch service review

5
A really good experience - cup of coffee offered as soon as we arrived! Very friendly, nothing too much trouble. Perfection - well done!. Reviewed on: 17th December 2024

In branch service review

5
Professional, informative, knowledgeable, helpful. Reviewed on: 16th December 2024

In branch service review

5
I like that it's a local building society, and have always received good service from pleasant staff. Chelsea at Brierley Hill has been very helpful at guiding us through our paperwork at a difficult time. Reviewed on: 29th November 2024

In branch service review

5
It was straightforward to open a new account, it was done with professionalism and staff were very helpful and friendly. Reviewed on: 29th November 2024

In branch service review

5
Jo has really helped me today and has great customer service. Reviewed on: 29th November 2024

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