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Dudley Building Society: Savings reviews

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4.88
Based on 3,242 reviews, last reviewed 28th Feb 2025
35% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy to deal with and excellent interest rates... Very easy to deal with and excellent interest rates for savers Reviewed on: 28th February 2025
Marilyn P's avatar
Marilyn P

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
Mrs Ducks's avatar
Mrs Ducks
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3242)

Review of the Dudley Building Society, Savings:

In branch service review

5
Really helpful, and they explained everything clearly. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very patient and good service, explained everything. Reviewed on: 1st June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly staff and very informative about savings products offered. Reviewed on: 28th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
The lady I dealt with was patient and advised me best with what product to take out with my savings. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
The staff I dealt with was knowledgeable and advised me what to do with my savings not rushed into anything. Reviewed on: 28th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Efficient and friendly service. I had lots of questions and everything was answered thoroughly and put my mind at rest. Reviewed on: 28th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly people with great ease of access. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
Wonderful service, very helpful and polite. Reviewed on: 28th May 2024
Verified Member's avatar
Verified Member

In branch service review

5
I like the face-to-face service. Reviewed on: 28th May 2024
Verified Member's avatar
Verified Member

Sting in the Tail

3
Support for a savings account was generally good in respect of customer services and the website, which was well-formatted and User-friendly. The said account had a reasonable savings rate. However, the sting in the tail came with a dramatic rate reduction of 19.4% to well below the market average at a time when market rates were stable (mortgage rates even exposed to a moderate increase) and there was not even a BoE base rate reduction. Very inconvenient and disappointing and negates loyalty. Reviewed on: 28th May 2024
David C's avatar
David C

Excellent service from Dudley Building Society

5
I found that the Dudley Building Society gave excellent service. The rate on their 90 day notice savings account was very competitive. I only reluctantly moved my money when this rate was reduced as I need to get the best rate possible for my savings. I will most certainly use Dudley Building Society in the future when their rates are advantageous to me. Reviewed on: 27th May 2024
Mary's avatar
Mary

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