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Dudley Building Society: Savings reviews

4.87
Based on 3,739 reviews, last reviewed 19th Apr 2026
14% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Postal Savings Service My wife has postal accounts with the Dudley and I help her with the admin. The service we get from the Dudley is consistently excellent. In particular... Read more Reviewed on: 19th April 2026
Sherlock's avatar
Sherlock

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3739)

In branch service review

5
Julie was very helpful and explained all options to us. Reviewed on: 5th February 2025

Good rates of interest for savers.

5
Good rates of interest for savers. Easy to talk over the telephone. Small Building Society Reviewed on: 5th February 2025

Good direct friendly telephone and cyber connection...

5
Good direct friendly telephone and cyber connections facilitating excellent customer engagement. Staff knowledgeable about products ,customer focused and not tick box performance driven. Reviewed on: 5th February 2025

I like using my online account

5
I like using my online account because it's easy to use. Customer service is really friendly. Reviewed on: 5th February 2025

Good easy access account.

4
I have an instant-access savings account with the Dudley BS which I operate online. I've had no problems with it and it gives a good rate of interest. I don't live in the area of the Dudley BS's branches, so I've no face-to-face experience. However, I had a query which I resolved by phone. The advisor was well-mannered and helpful. Reviewed on: 5th February 2025

Easy to use with great rates

5
Easy to use with great rates. Real people with no bots!! Reviewed on: 5th February 2025

Stourbridge office

4
Disappointed that you closed Stourbridge a few yes ago. Whilst a bit of a pain then go to Kingswinford,the staff are very helpful. Reviewed on: 5th February 2025

I rate Dudley building society as excellent but as I...

5
I rate Dudley building society as excellent but as I am filling out this survey I am waiting on the phone (8 mins so far) and feel my call should be answered sooner than this Reviewed on: 5th February 2025

Very informative web based info.

5
Very informative web based info. Easy to navigate and find the info required. Reviewed on: 4th February 2025

I have got an Online ISA with you, but do...

5
I have got an Online ISA with you, but don`t Bank Online. I wanted to top up my Account but had no idea what to do so went into B.Hill Branch and met Joanne, She was so helpful and friendly and made it so easy for me. Reviewed on: 4th February 2025

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