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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.83 (3755 reviews)

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4.83

Based on 3,755 reviews, last reviewed 18th Jun 2026

33% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026

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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3755)

Good easy access account.

I have an instant-access savings account with the Dudley BS which I operate online. I've had no problems with it and it gives a good rate of interest. I don't live in the area of the Dudley BS's branches, so I've no face-to-face experience. However, I had a query which I resolved by phone. The advisor was well-mannered and helpful. Reviewed on: 5th February 2025

Easy to use with great rates

Easy to use with great rates. Real people with no bots!! Reviewed on: 5th February 2025

Stourbridge office

Disappointed that you closed Stourbridge a few yes ago. Whilst a bit of a pain then go to Kingswinford,the staff are very helpful. Reviewed on: 5th February 2025

I rate Dudley building society as excellent but as I...

I rate Dudley building society as excellent but as I am filling out this survey I am waiting on the phone (8 mins so far) and feel my call should be answered sooner than this Reviewed on: 5th February 2025

Very informative web based info.

Very informative web based info. Easy to navigate and find the info required. Reviewed on: 4th February 2025

I have got an Online ISA with you, but do...

I have got an Online ISA with you, but don`t Bank Online. I wanted to top up my Account but had no idea what to do so went into B.Hill Branch and met Joanne, She was so helpful and friendly and made it so easy for me. Reviewed on: 4th February 2025

Friendly

Only had to contact them once but found them friendly and helpful Reviewed on: 4th February 2025

Excellent online smart service

Not had any problem since starting an account, which was a very simple online process. Reviewed on: 4th February 2025

Good service, friendly staff and reasonably good sav...

Good service, friendly staff and reasonably good savings interest rates. Reviewed on: 4th February 2025

Staff at my local branch are friendly and informative

Staff at my local branch are always friendly …pleasant…knowledgeable and ….informative…..Overall an excellent service from the moment you walk in the door…..! Reviewed on: 4th February 2025

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