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Dudley Building Society: Savings reviews

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4.88
Based on 3,241 reviews, last reviewed 21st Feb 2025
31% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Effective first class prompt attention to deta Effective first class prompt attention to deta Reviewed on: 21st February 2025
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Harry D

Latest lowest rating:

1

Cognitive dissonance. Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clea... Read more Reviewed on: 27th September 2024
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Mrs Ducks
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3241)

In branch service review

5
Very patient and good service, explained everything. Reviewed on: 1st June 2024
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Verified Member

In branch service review

5
Friendly staff and very informative about savings products offered. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
The lady I dealt with was patient and advised me best with what product to take out with my savings. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
The staff I dealt with was knowledgeable and advised me what to do with my savings not rushed into anything. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
Efficient and friendly service. I had lots of questions and everything was answered thoroughly and put my mind at rest. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
Friendly people with great ease of access. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
Wonderful service, very helpful and polite. Reviewed on: 28th May 2024
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Verified Member

In branch service review

5
I like the face-to-face service. Reviewed on: 28th May 2024
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Verified Member

Sting in the Tail

3
Support for a savings account was generally good in respect of customer services and the website, which was well-formatted and User-friendly. The said account had a reasonable savings rate. However, the sting in the tail came with a dramatic rate reduction of 19.4% to well below the market average at a time when market rates were stable (mortgage rates even exposed to a moderate increase) and there was not even a BoE base rate reduction. Very inconvenient and disappointing and negates loyalty. Reviewed on: 28th May 2024
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David C

Excellent service from Dudley Building Society

5
I found that the Dudley Building Society gave excellent service. The rate on their 90 day notice savings account was very competitive. I only reluctantly moved my money when this rate was reduced as I need to get the best rate possible for my savings. I will most certainly use Dudley Building Society in the future when their rates are advantageous to me. Reviewed on: 27th May 2024
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Mary

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