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Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.83
Based on 3,755 reviews, last reviewed 18th Jun 2026
33% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Local branch within walking distance and open six da... Local branch within walking distance and open six days a week. All staff are very friendly and efficient and give advice if asked. Very helpful. Reviewed on: 18th June 2026
Josephine M's avatar
Josephine M

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society have a range of savings accounts to choose from.

The amount you need to open an account varies depending on which one you choose. Dudley Building Society offer in-branch appointments if you need some help figuring out how to make the most of your savings.

Dudley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Savings reviews (3755)

In branch service review

5
Julie was great, very efficient, all completed in the minimum of fuss. Reviewed on: 10th February 2025

Easy to set up.

4
Easy to set up. Shame there is no app. Reviewed on: 8th February 2025
Roger B's avatar
Roger B

Good customer service. Disappointing intererst rate.

4
The 1 Year fixed interest rate was good but the interest rate options on maturity were disappointing, being far below the BoE rate. Customer Service was good and I especially appreciated being able to speak to a human being (as opposed to on online chatbot). Reviewed on: 7th February 2025
M C's avatar
M C

In branch service review

5
Very friendly and efficient staff. Reviewed on: 6th February 2025

User Friendly Website.

5
I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with very helpful, knowledgeable and friendly advisors. Competitive rates of interest too. An all round very good experience. Reviewed on: 6th February 2025
Ron B's avatar
Ron B

Happy so far, easy to set account up

4
Happy so far, easy to set account up Reviewed on: 6th February 2025
Emma Wright's avatar
Emma Wright

In branch service review

5
Julie was very helpful and explained all options to us. Reviewed on: 5th February 2025

Good rates of interest for savers.

5
Good rates of interest for savers. Easy to talk over the telephone. Small Building Society Reviewed on: 5th February 2025
pierrestent@talktalk.net's avatar
[email protected]

Good direct friendly telephone and cyber connection...

5
Good direct friendly telephone and cyber connections facilitating excellent customer engagement. Staff knowledgeable about products ,customer focused and not tick box performance driven. Reviewed on: 5th February 2025
Jaffa's avatar
Jaffa

I like using my online account

5
I like using my online account because it's easy to use. Customer service is really friendly. Reviewed on: 5th February 2025
Irina's avatar
Irina

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