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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

Enterprise Credit Union Loans reviews (1929)

Review of the Enterprise Credit Union, Loans:

Helps for birthdays and Christmas

Helps for birthdays and Christmas I could never save but this has helped me so much over the years Reviewed on: 12th May 2025

Very approachable.

Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never leave the phone embarrassed or confused, like you can with other companies. Plus they genuinely care and want to help you out with all your queries. Reviewed on: 1st September 2025

Helpful staff and knowledgeable.

Helpful staff and knowledgeable. Waiting times could be reduced Reviewed on: 28th August 2025

Absolutely amazing experience, staff are always so f...

Absolutely amazing experience, staff are always so friendly and great Reviewed on: 16th August 2025

Very helpful , always handy at stressful times etc C...

Very helpful , always handy at stressful times etc Christmas/ birthdays Reviewed on: 10th August 2025

Never had a bad problem with ECU staff always been g...

Never had a bad problem with ECU staff always been great , always help when needed , make it easy if any issues to be solved , stress free , fast & easy! Reviewed on: 8th August 2025

Always excellent great customer service

Always excellent great customer service Reviewed on: 8th August 2025

Always easy application & friendly staff

Always easy application & friendly staff Reviewed on: 4th August 2025

Very easy to talk too & very helpful with finances,...

Very easy to talk too & very helpful with finances, my 2 daughters find it extremely helpful when it comes to planning holidays Reviewed on: 1st August 2025

Absolutely amazing service, I have been with credit...

Absolutely amazing service, I have been with credit union for many years and highly recommend these to anyone looking to join credit union. Reviewed on: 1st August 2025

Very professional staff went through everything with...

Very professional staff went through everything with me and answered any questions I had, quick response when needing information or a loan Reviewed on: 29th July 2025

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