Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,250 reviews, last reviewed 15th May 2025
92400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Quick service, very quick decision Quick service, very quick decision Reviewed on: 15th May 2025
paul s's avatar
paul s

Latest lowest rating:

1

I have a bad experinnce with them. I have a bad experinnce with them. I bought a van and i had so many trouble with it, i am sendind it back after 3 months. Reviewed on: 9th May 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6250)

Review of the First Response Finance, Car Finance:

Very helpful staff and great rates

5
Very helpful staff and great rates Reviewed on: 26th April 2024

Understanding and flexible if I'm having a bad month...

5
Understanding and flexible if I'm having a bad month financially first response as are understanding and offer help and support as well as looking into how I can adjust payments to make it easier for me .. couldn't recommend these guys enough Reviewed on: 12th May 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th May 2025
First Response Finance logo
First Response Finance

Quick and easy from start to finish

5
Quick and easy from start to finish Reviewed on: 11th May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 13th May 2025
First Response Finance logo
First Response Finance

They trusted me after a bad time during covid lockdowns

5
I suffered badly during the lockdowns, borrowing money I couldn't pay back to pay bills as I was in zero-hour contract work when they started and was then told i couldn't work. I even had to sell my old vehicle and more to get by! By the end of the last lo down, I needed to get back on the road as I was able to find a full time job. Most companies refused to help me finance something, but these gave me a chance and they have zero regrets - I've never missed a payment and even financed a newer vehicle with them this year. My hope it to continue using them to get my credit score back up to pre-covid levels. Thank you, first response finance, for giving me the chance to continue working Reviewed on: 11th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th May 2025
First Response Finance logo
First Response Finance

Nothing is too much trouble great company , 2nd deal...

5
Nothing is too much trouble great company , 2nd deal now , wouldn’t hesitate for one second Reviewed on: 11th May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Tim! We hope you're happy with your new car. Response date: 13th May 2025
First Response Finance logo
First Response Finance

Reliable and easy to deal with

5
I had a very smooth conversation with them, easy and straightforward deal that lasted few hours, thanks to First Response Finaace, I got my first car last year.. Reviewed on: 10th May 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th May 2025
First Response Finance logo
First Response Finance

I have a bad experinnce with them.

1
I have a bad experinnce with them. I bought a van and i had so many trouble with it, i am sendind it back after 3 months. Reviewed on: 9th May 2025
Reply from First Response Finance Hi Lucian, I'm really sorry to hear this! If you get in contact with our Customer Experience team they'll be able to discuss this further with you and let you know the options available - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 13th May 2025
First Response Finance logo
First Response Finance

great company

5
never had any issues with first response finance finance , i find their rates perfect Reviewed on: 9th May 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 13th May 2025
First Response Finance logo
First Response Finance

No problem at all.

5
No problem at all. Quick response. I’ve got what I need Reviewed on: 9th May 2025
Reply from First Response Finance That's great to hear, thank you Marcin! Response date: 9th May 2025
First Response Finance logo
First Response Finance

Very helpful on the phone explain everything to make...

5
Very helpful on the phone explain everything to make sure I understand how much per month and interest ect easy application, very surprised they could help me with such bad credit, interest is a little high but that’s due to my credit score but still very affordable Reviewed on: 9th May 2025
Reply from First Response Finance We’re happy that we could help you Lee! Response date: 9th May 2025
First Response Finance logo
First Response Finance

No one was able to help but first response finance...

5
No one was able to help but first response finance Reviewed on: 8th May 2025
Reply from First Response Finance We’re happy that we could help you Milosz! Response date: 9th May 2025
First Response Finance logo
First Response Finance