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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,115 reviews, last reviewed 26th Apr 2026
18000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Easy process Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026
Shelagh O's avatar
Shelagh O

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7115)

Poor customer service, won't help when you need it

1
Have been with them for 2 years now and never missed a payment, rang up over covid for one holiday payment and instantly got turned down. House was self isolating so had no paperwork for this apart from a text which they wouldn't accept as proof. Don't care about personal support as long as they get there money. Reviewed on: 13th August 2021
Mark Bevington's avatar
Mark Bevington

Great service

5
I have two cars on finance both accepted straight away very quick response great company, if you have issues they will help resolve them with no issues immediately highly recommended Reviewed on: 13th August 2021
Dean manning 's avatar
Dean manning

First Response great value car loans

5
Really did help me buy my dream car with a affordable loan Reviewed on: 13th August 2021
Terence Burnett's avatar
Terence Burnett

Good customer care

5
I applied online for a car , no fuss no problems really was straight forward. Outstanding customer service. Reviewed on: 13th August 2021
Dawn's avatar
Dawn

Great overall

5
We were in seach of a car but due to an alright score no one would touch us until first response stepped in Reviewed on: 13th August 2021
Louise Gould's avatar
Louise Gould

Never had any issues

5
They have always helped me out when needed, they text me if the payment day changes if lands on a bank hol or weekend, they are outstanding Reviewed on: 13th August 2021
Gavin Tonks's avatar
Gavin Tonks

Fantastic service

5
Since I found out about first response finance they have been second to none with there service excellent customer service very helpful and professional with my every needs would recommend to everyone Reviewed on: 13th August 2021
Nicky Palmer's avatar
Nicky Palmer

just brilliant

5
Have used the company now for the last 5 of my cars..brilliant service ..no problem to big always their to help and great at sorting problems out..just FANTASTIC Reviewed on: 13th August 2021
Matt Tottle's avatar
Matt Tottle

Fast service

5
Good opportunity even with low credit history Reviewed on: 13th August 2021
Vallanco Fernandes's avatar
Vallanco Fernandes

Fantastic company

5
I have been with first response for about 4 years now, and it’s fair to say they put there consumers first.. every time I needed help they have done it straight away. I would recommend this company to anyone. Top service and amazing Customer service and communication ***** from me Reviewed on: 13th August 2021
Toby waters's avatar
Toby waters

Review First Response Finance: Car finance now

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