Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,115 reviews, last reviewed 26th Apr 2026
18000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy process Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026
Shelagh O's avatar
Shelagh O

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (7115)

First class

5
Really happy got my finance for my motorbike explain everything and stayed in contact with both me and the retailer made sure I was 100% happy with my purchase Reviewed on: 13th August 2021
Roy Stenning 's avatar
Roy Stenning

Able to get decent finance when I couldn't from elsewhere

5
Due to a not great credit score, I couldn't get a decent affordable finance for my car, the car dealer put a request in to first response finance and I was able to get a really great deal and affordable finance for my car. Great service from First Response. Reviewed on: 13th August 2021
Rab Chestnutt's avatar
Rab Chestnutt

Fantastic company

5
Used for many years old company I trust when it comes to finance Reviewed on: 13th August 2021
Dean Sherman's avatar
Dean Sherman

Great customer service!

5
I ran into financial difficulties due to COVID and first response customer service couldn't do enough to help me with my problems and changed the way I pay to help me keep on top of my payments Reviewed on: 13th August 2021
Marc Kelly's avatar
Marc Kelly

One of the best in the business

5
Been with first response for a few years now the help me with everything and wouldn’t change that Reviewed on: 13th August 2021
Stephen Cranston's avatar
Stephen Cranston

Very reliable company

5
I'm currently enjoying my car, Thanks to First Response. They helped me make this car driveable and safe. A company who showed compassion and understanding. Reviewed on: 13th August 2021
Well Necessity Of Life's avatar
Well Necessity Of Life

Awesome company

5
Had 2 lots of finance with them. They have gone out of their way to make the experience a pleasant one. Reviewed on: 13th August 2021
Glynn Thomas's avatar
Glynn Thomas

Absolutely Brill

5
Had no issues with first response finance. Would 100% recommend. Great service. Reviewed on: 13th August 2021
Alistair Busfield 's avatar
Alistair Busfield

Excellent

5
Friendly easy going customer service, very helpful and finance sorted within a couple of emails. Recommend to the highest degree Reviewed on: 13th August 2021
Ricky Tolley's avatar
Ricky Tolley

Life savers

5
I have a real bad credit history. Thought I’d try my luck as my chips where down and my van had broke beyond repair. So helpful over the phone and called back super quick, I had a decision within the hour and was shocked to find I’d been excepted. With that I picked the car up the next day, saved my job for sure as I was able to travel about again. Reviewed on: 13th August 2021
Adam Bollington's avatar
Adam Bollington

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill