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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Very fair company

5
I took out car finance with first response and can honestly say the company is brilliant, I got behind with my payments during the pandemic and they arranged a payment plan for me, they looked into what I could afford at that time and worked with me to sort something that would mean I would struggle further.They where friendly and non judgemental, overall a good company. Reviewed on: 13th August 2021

Fantastic service

4
I had bad credit from previous decisions first response were very helpful and quick decision I would recommend these to others Reviewed on: 13th August 2021

Great financiers

5
Had no problem sorting my finance with them and they didn’t Bombard me with annoying calls when i was unsure. Reviewed on: 13th August 2021

Best customer experience to date

5
I currently have a vehicle with this company and I’ve had enough things happen to myself, however FRF have checked up on my progress with the vehicle, been lenient towards my payments and also have been nothing but attentive! They really go above and beyond for their customers ! Reviewed on: 13th August 2021

Listened to my needs, fast and effective response

5
After trying to find a finance company for a new car I came across first response , I spoke to a agent and went through all my details , first response came back really fast with a decision they kept me up to date with all of the application process and I had my new car within that week , excellent service Reviewed on: 13th August 2021

Brilliant

5
Love the customer service friendly helpful and got me the car I’ve always wanted Reviewed on: 13th August 2021

A keeper

5
I have used these for my last 3 car purchases and have always found them extremely helpful from start to finish I would highly recommend and I will be continuing to use them for future purchases Reviewed on: 13th August 2021

Car Finance made easy

5
I had just passed my test when my car broke down,I had recently separated so didnt have the money to buy a new car out right and my credit rating wasn't very good....but First Response took a chance on me and the whole process was easy and the team where amazing,they saved the day and ment I had a car to able to take my kids to appointments without having to stress on how I was getting them there etc Reviewed on: 13th August 2021

Great company excellent service received

5
Fast friendly easy service received from start to finish highly recommended to anyone considering a new car purchase I will definitely go straight back to this company if a new car is needed. Reviewed on: 13th August 2021

Great

4
I'm very satisfied customer with First Fesponse Finance. Never had any problems with them. Reviewed on: 13th August 2021

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