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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

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First Response Finance Car Finance reviews (6928)

Amazing customer service

5
Amazing customer service and done a lot to help me out with my first car finance. Highly recommend them to anyone. Reviewed on: 13th August 2021
Kyle Nelson's avatar
Kyle Nelson

Amazing

5
First response finance were so understanding and helpful and agreed a repayment which was affordable. The always went that extra mile to help considering the current circumstances with the pandemic. Nothing was ever too much trouble. Highly recommended. Reviewed on: 13th August 2021
Amy Beckford's avatar
Amy Beckford

Easy friendly approach

5
Helpful. Communication good . Quick at solving any problems Reviewed on: 13th August 2021
Barbara Fulton's avatar
Barbara Fulton

Brilliant company

5
I have been a customer of first response for 4 years and I can always highly recommend them for customer service and the way that they go the extra mile in getting the car and payments that you want not like some other finance companies or dealers Staff are always friendly and helpful no matter what your queries are Reviewed on: 13th August 2021
Jackie Mc Farland's avatar
Jackie Mc Farland

100% recommend first response

5
From filling out the application to getting credit for my car was easy. Customer services was pleasant, professional and polite. Reviewed on: 13th August 2021
Jennifer Raines's avatar
Jennifer Raines

Excellent customer service

5
Had no issues at all dealing with them, friendly staff and speedy response with my application Reviewed on: 13th August 2021
Leila Kenyon's avatar
Leila Kenyon

They are brilliant

5
I’ve had 2 cars with them now they are great service Reviewed on: 13th August 2021
Mark Garrington's avatar
Mark Garrington

Simply a breeze

5
Such an easy company to work with who go out of their way to help you with anything you need! Straight forward clear information given which makes the ‘confusing’ process very simple. Reviewed on: 13th August 2021
Michael hendy's avatar
Michael hendy

Quick and easy

5
Needed a car had no money at the time first response finance was there to help no deposit just picked a car and drove away with manageable weekly payments Reviewed on: 13th August 2021
daz pattz's avatar
daz pattz

Brilliant organisation used them 3 times

5
I have used first response 3 times to finance my vehicle purchases and on all 3 occasions I have felt completely relaxed as they handled everything from start to finish and dealt with the dealers directly which left me free to do what I needed to sort out like insurance I would definitely be using them again in the future Reviewed on: 13th August 2021
Nasir Saleem's avatar
Nasir Saleem

Review First Response Finance: Car Finance now

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