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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,116 reviews, last reviewed 26th Apr 2026
18100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

I have always had my finance from you, and I have be... I have always had my finance from you, and I have been very happy with the service that you provided Reviewed on: 26th April 2026
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12astonvilla

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7116)

Car loans and more

5
First Response team are friendly supportive and proffessional When i had issues with dealer, (car had serious issues) there advice and support helped me get through a tough ride. They guided me through problem, advised me on legal options, and finally enabled me to get another car from different dealer. I was crumbling trying to deal with dealer, first response team helped me both practically and emotionally, i cant thank them enough for their support. Brilliant team in all departments. Reviewed on: 13th August 2021
Janet Munn's avatar
Janet Munn

Great customer service

5
Great customer service especially during the peak of the pandemic they reassured all of their customers that they were there to help regardless of the circumstances Reviewed on: 13th August 2021
Elizabeth Ogunyemi's avatar
Elizabeth Ogunyemi

Great Company

5
The process from start to finish was very easy and my advisor was always available to speak to at all times. Have recommend this comapny to others who too have had the same professional experience i had. Great company !!!!! Reviewed on: 13th August 2021
Chris's avatar
Chris

Quick and reliable

5
Quick and reliable service for finance with low credit score. Reviewed on: 13th August 2021
Littletra's avatar
Littletra

Great service and acceptance.

5
Currently a returning customer as ive had finance with First responce a few years prior. Threw not having any problems with customer service or quality of finance i am happy to refer friends and family and use first responce time and time again 5* Reviewed on: 13th August 2021
Lee gore's avatar
Lee gore

Great company

5
Ive used this company twice now and both times they've been amazing finance is so quick making it so much easie4 to swap our old car for new one and was able to move finance from old car to new one to allow us to get a better car great company highly recommended Reviewed on: 13th August 2021
Toni Clifford's avatar
Toni Clifford

Top company

5
Simple as that, top company, tip customer service Reviewed on: 13th August 2021
C Woods's avatar
C Woods

Brilliant company

5
I’ve been with first response Finance for a few years now I’ve had three cars on finance with them and I won’t be going with any other company, I had a choice with my current car to go with the dealership finance company but I asked could I use my own and first response finance agreed straight away with no hassle they are so quick processing your application and all staff I’ve dealt with are very friendly and helpful they make sure I am happy with payments and give you different options of affordable payments to suit you I have never had a fault with first response finance and I will be staying with them in the future as I enjoy the easy stress free process with them thank you so much first response finance for your continued hardwork and friendly and helpful service Reviewed on: 13th August 2021
Cerys woolford's avatar
Cerys woolford

Excellent easy process

5
Dealing with first response finance is so easy ,following the step by step process. I am so happy and grateful for 1st response finance services. Reviewed on: 13th August 2021
Nej E's avatar
Nej E

Will never leave

5
Absolutely great company,completely customer focused,you know where you stand 100%of the way. Thank you first response finance Reviewed on: 13th August 2021
Mark King's avatar
Mark King

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