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First Response Finance: Car Finance reviews

4.95
Based on 6,925 reviews, last reviewed 23rd Jul 2025
85% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6925)

Amazing customer service and understanding people

5
I don't have the best credit but first response didn't treat me like I was worthless or stupid for having a poor credit. They understood what I needed and what I could afford without crippling my bank or money. They are definitely the best company I have ever worked with. Reviewed on: 13th August 2021

Highly recommend

5
Helped me straight away fantastic company overall process took no longer than a Week! Reviewed on: 13th August 2021

Helpful and friendly

5
No pressure in signing a contract, all options given. Reviewed on: 13th August 2021

Car finance - easy as pie

5
It was easy as pie to get car finance on my first car through First Response. Even when my car got written off, it was just as easy using them again when I got my new car, I barely had to do anything!! Would recommend to anyone. Reviewed on: 13th August 2021

Quick and easy

5
Helped me and supplied me with finance on my first motorbike ... was quick and easy to sort out .. would highly recommend Reviewed on: 13th August 2021

Fantastic understanding staff

5
Honestly I was really really happy with the customer service and the help that the staff gave me the lady I spoke too was first class and I would highly recommend this company as they really did listen to my needs a great service all round Reviewed on: 13th August 2021

Very easy to deal with

5
No problems with this company what so ever. Reviewed on: 13th August 2021

Great company

5
I used first response finance to get a motorbike out. As I previously had bad credit I wasnt confident in getting accepted however one of the team I spoke with was very friendly and helpful and talked me through all my options. I got accepted and had my bike the next day. All my dealings with them have been very friendly and informative. Would definitely recommend and use again. Reviewed on: 13th August 2021

Amazing and helpful

5
I have been with First response finance for over 10 years, from my very first application I could tell how helpful this company were going to be, explained every thing in detail from interest rates, payments and also gave me different options for re payment. I choose first response finance due to my bad credit but since my first application to now my credit score is now I’m a very good place and that’s also thanks to first response finance for accepting me in the first instance. I am able to get finance for other company’s now due to my credit score being green but wouldn’t chance to anyone else now. They are also able to provide me a personal loan too which is so convenient and quick and easy process with immediate decisions. I once bought a car that caused serious problems for me and ended up stranded 250 miles from home and First response finance were able to get my car recovered and taken back to my home, car ended up being a death trap and any payments I had already paid towards it were refunded and a new finance put in place so I was able to buy a new car within a couple of weeks. I would highly recommend First response finance to anyone looking to buy a first car or if you have bad finance. My interest rates are now more than half when I started as they always reward your loyalty. AMAZING company highly recommended Reviewed on: 13th August 2021

Amazing service and help finding right car

5
Quick easy service help finding right car and discuss monthly payment to suit me. Reviewed on: 13th August 2021

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