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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6925 reviews)

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4.95

Based on 6,925 reviews, last reviewed 23rd Jul 2025

32% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6925)

Review of the First Response Finance, Car Finance:

poor customer service.

refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ago!! Reviewed on: 14th June 2024

Excellent service very friendly and helpful and woul...

Excellent service very friendly and helpful and would recommend them to my friends and family and would use them again to buy another car Reviewed on: 16th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 16th July 2025

Was easy to get sorted.

Was easy to get sorted. No hassle just a phone call and done Reviewed on: 15th July 2025

Reply from First Response Finance Thank you James for the four-star review! Response date: 16th July 2025

They are quite efficient and quick the only problem...

They are quite efficient and quick the only problem is that the customer service does not reply emails in time Reviewed on: 15th July 2025

Reply from First Response Finance Hi Richard, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 15th July 2025

One of best company in the market even I have bad cr...

One of best company in the market even I have bad credit they approve my car finance . Reviewed on: 15th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 15th July 2025

Good all around very easy to do all sorted very quic...

Good all around very easy to do all sorted very quickly Reviewed on: 14th July 2025

Reply from First Response Finance That's great to hear, thank you Malcolm! Response date: 15th July 2025

Amazing team easy process and great to work with

Amazing team easy process and great to work with Reviewed on: 14th July 2025

Reply from First Response Finance That's great to hear, thank you Caitlin! Response date: 15th July 2025

First response finance never had a problem they info...

First response finance never had a problem they inform you if they have too would recommend and use again good communication you can't go wrong using first finance Reviewed on: 14th July 2025

Reply from First Response Finance That's great to hear, thank you Darren! Response date: 15th July 2025

Helped me finance my first car, amazing service!

Helped me finance my first car, amazing service! Reviewed on: 14th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025

Very professional and they made the whole process ve...

Very professional and they made the whole process very easy from start to finish Reviewed on: 13th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 14th July 2025

Fantastic people and company so far haven't had a si...

Fantastic people and company so far haven't had a single issuse and when I had a concern it was explained very calmly and reassuringly, over the moon with the company and also like how you can see everything on your account Reviewed on: 12th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 14th July 2025

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