Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (7808)

Fast and efficient paired with great service!

5
First response finance offered a very smooth application process keeping me updated every step of the way. Their verification process was simple and clear, making sure I knew what to expect. Once approved they were helpful and sent me a list of approved dealerships rather than letting me fend for myself. They were more than happy to answer the multiple questions I had Reviewed on: 13th August 2021
Jason 's avatar
Jason

Excellent customer service

5
I honestly cannot fault first response finance, excellent customer service and really take care of there customers, i had abit of unluck with the first car i purchased and first response sorted out returning the vehicle and even payed for the recovery truck to get the car back to the dealership. I then found another car and explained that i would like to stay with them as i had a good experience with them so they then matched the rates offered at the new cars dealership so im a very happy customer. Reviewed on: 13th August 2021
Emma's avatar
Emma

Superb company go above and beyond to help there customers

5
Had a few personal issues in the past that first response took into account and couldn't have helped and supported me more. First class service Reviewed on: 13th August 2021
Tony's avatar
Tony

First class

5
Really happy got my finance for my motorbike explain everything and stayed in contact with both me and the retailer made sure I was 100% happy with my purchase Reviewed on: 13th August 2021
Roy Stenning 's avatar
Roy Stenning

Able to get decent finance when I couldn't from elsewhere

5
Due to a not great credit score, I couldn't get a decent affordable finance for my car, the car dealer put a request in to first response finance and I was able to get a really great deal and affordable finance for my car. Great service from First Response. Reviewed on: 13th August 2021
Rab Chestnutt's avatar
Rab Chestnutt

Fantastic company

5
Used for many years old company I trust when it comes to finance Reviewed on: 13th August 2021
Dean Sherman's avatar
Dean Sherman

Great customer service!

5
I ran into financial difficulties due to COVID and first response customer service couldn't do enough to help me with my problems and changed the way I pay to help me keep on top of my payments Reviewed on: 13th August 2021
Marc Kelly's avatar
Marc Kelly

One of the best in the business

5
Been with first response for a few years now the help me with everything and wouldn’t change that Reviewed on: 13th August 2021
Stephen Cranston's avatar
Stephen Cranston

Very reliable company

5
I'm currently enjoying my car, Thanks to First Response. They helped me make this car driveable and safe. A company who showed compassion and understanding. Reviewed on: 13th August 2021
Well Necessity Of Life's avatar
Well Necessity Of Life

Awesome company

5
Had 2 lots of finance with them. They have gone out of their way to make the experience a pleasant one. Reviewed on: 13th August 2021
Glynn Thomas's avatar
Glynn Thomas

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill