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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
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Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7808)

Absolutely Brill

5
Had no issues with first response finance. Would 100% recommend. Great service. Reviewed on: 13th August 2021
Alistair Busfield 's avatar
Alistair Busfield

Excellent

5
Friendly easy going customer service, very helpful and finance sorted within a couple of emails. Recommend to the highest degree Reviewed on: 13th August 2021
Ricky Tolley's avatar
Ricky Tolley

Life savers

5
I have a real bad credit history. Thought I’d try my luck as my chips where down and my van had broke beyond repair. So helpful over the phone and called back super quick, I had a decision within the hour and was shocked to find I’d been excepted. With that I picked the car up the next day, saved my job for sure as I was able to travel about again. Reviewed on: 13th August 2021
Adam Bollington's avatar
Adam Bollington

Poor customer service, won't help when you need it

1
Have been with them for 2 years now and never missed a payment, rang up over covid for one holiday payment and instantly got turned down. House was self isolating so had no paperwork for this apart from a text which they wouldn't accept as proof. Don't care about personal support as long as they get there money. Reviewed on: 13th August 2021
Mark Bevington's avatar
Mark Bevington

Great service

5
I have two cars on finance both accepted straight away very quick response great company, if you have issues they will help resolve them with no issues immediately highly recommended Reviewed on: 13th August 2021
Dean manning 's avatar
Dean manning

First Response great value car loans

5
Really did help me buy my dream car with a affordable loan Reviewed on: 13th August 2021
Terence Burnett's avatar
Terence Burnett

Good customer care

5
I applied online for a car , no fuss no problems really was straight forward. Outstanding customer service. Reviewed on: 13th August 2021
Dawn's avatar
Dawn

Great overall

5
We were in seach of a car but due to an alright score no one would touch us until first response stepped in Reviewed on: 13th August 2021
Louise Gould's avatar
Louise Gould

Never had any issues

5
They have always helped me out when needed, they text me if the payment day changes if lands on a bank hol or weekend, they are outstanding Reviewed on: 13th August 2021
Gavin Tonks's avatar
Gavin Tonks

Fantastic service

5
Since I found out about first response finance they have been second to none with there service excellent customer service very helpful and professional with my every needs would recommend to everyone Reviewed on: 13th August 2021
Nicky Palmer's avatar
Nicky Palmer

Review First Response Finance: Car finance now

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