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First Response Finance: Car Finance reviews

4.95
Based on 5,295 reviews, last reviewed 2nd Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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Latest highest rating:

5

Satisfactory purchase of my car with affordable paym... Satisfactory purchase of my car with affordable payment Reviewed on: 2nd March 2025
Suz's avatar
Suz

Latest lowest rating:

1

poor customer service. refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ag... Read more Reviewed on: 14th June 2024
Adrian Porter's avatar
Adrian Porter

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (5295)

Review of the First Response Finance, Car Finance:

Real people no computer simulations here!

5
Real people with real decisions, totally happy I’ve had two bikes fjnanced with them and super helpful and easy . Next time I will also go with them . Reviewed on: 25th April 2024

100% recommend

5
Interest rates are a bit high but staff are very friendly, helpful and understanding Reviewed on: 6th June 2024

Having used them previously and being the only compa...

5
Having used them previously and being the only company to actually talk to you about your finances and affordability I didn't hesitate to use them for a 2nd time for car finance. It gives you a chance to explain yourself which you cannot do with anybody else who just go by a computer screen credit score and wipe you off. I've also had loans from them and every department I speak to is always so helpful. There was a little error my end this time when taking the finance out but first response immediately noticed and rang me to check my first payment would be affordable and offered to move the first payment date. Excellent service cannot fault them at all. Reviewed on: 6th June 2024

Great finance company for the second time.

5
Great finance company for the second time. My credit isn’t great too and very helpful. Customer service are fantastic and helpful. Can’t fault anything. Very happy to help me and answer my queries. Reviewed on: 6th June 2024

Were kind to me when I lost my job during lockdown

5
Used them for two car loans, quite expensive credit, but other than that, very good customer service and they were very kind to me when I lost my job during lockdown in 2020. Reviewed on: 6th June 2024

Easy process and very clear instructions

5
Easy process and very clear instructions Reviewed on: 6th June 2024

It was so simple...

5
It was so simple, a couple of texts after filling the form in and I was a car owner! Reviewed on: 6th June 2024

Helped where other refused

5
Great communication and provided good prices where others refused to give me car finance because im on benefits which includes pip for my disiability. Reviewed on: 6th June 2024

First Finance indeed when you need help

5
I was selected by First Finance among other companies that rejected me based on my credit score. I’m happy because they supported me in getting my car financed. Reviewed on: 6th June 2024

They were on the ball at all times.

5
They were on the ball at all times. Nothing was too much trouble and I felt in good hands throughout my experience with them purchasing a car with them as my finance broker Reviewed on: 6th June 2024

Very though, very diligent and very hobest

5
Very though, very diligent and very hobest Reviewed on: 6th June 2024