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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Trouble free vehicle finance.

Trouble free vehicle finance.So much faster and smoother than othe providers. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 27th April 2026

Above and Beyond

Very polite , go above and beyond to help and understood me as a person and didn’t judge me just on credit score . Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Shane! Response date: 27th April 2026

Very friendly and very helpful and explained everyth...

Very friendly and very helpful and explained everything in detail Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you David! Response date: 27th April 2026

Always had my back through a tough period.

Always had my back through a tough period. Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 27th April 2026

They are one of the most professional and caring fin...

They are one of the most professional and caring finance companies that will always have you at the centre of what they do. Our car went wrong at 3 months. They helped us stand up for our rights and at 8 months they refunded us and compensated us. We now have a new car and are not stuck with a lemon! Great communications throughout the whole process and one of the best interactions I have had with a financial service provider I have ever experienced. Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Keith! Response date: 27th April 2026

I have been a customer for around 7 years now, when...

I have been a customer for around 7 years now, when i have wanted to replace my car its always been a simple process, the customer service has always been some of the best and honest I have experienced. They are always happy to answer any questions and getting a new car if new or renewing your finance is always straight forward and i dont have to sit in a dealer with all my financial information who is a stranger. I will be there customer for as many years as i need as i know there always happy to help resolve issues or help renew my finance if needed. Reviewed on: 23rd April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours Nicholas! We hope you're happy with your new vehicle. Response date: 27th April 2026

I applied for finance and within a day I had a respo...

I applied for finance and within a day I had a response and approved and got my car within 2 days in total excellent service Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Kerry! Response date: 27th April 2026

Very good and great customer service

Very good and great customer service Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 27th April 2026

Very quick, easy and understood what I needed.

Very quick, easy and understood what I needed. Talked me through everything Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Deborah! Response date: 27th April 2026

Top service and i highly recommend this company

It was Easy to get my finance sorted out bought car directly from first response finance and im well happy with car and quick sorting out to get car delivered next day, top costumer service and this is my second car purchase through first response finance would highly recommend this company to anyone. Reviewed on: 23rd April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours David! We hope you're happy with your new car. Response date: 27th April 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Trouble free vehicle finance.

Above and Beyond

Very friendly and very helpful and explained everyth...

Always had my back through a tough period.

They are one of the most professional and caring fin...

I have been a customer for around 7 years now, when...

I applied for finance and within a day I had a respo...

Very good and great customer service

Very quick, easy and understood what I needed.

Top service and i highly recommend this company

Review First Response Finance: Car finance now

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