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First Response Finance: Car finance reviews

4.95
Based on 6,929 reviews, last reviewed 5th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
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Phillip w

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
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Tez

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6929)

Absolutely brilliant company for car finance.

5
I needed to get finance for a new car as my old car just kept breaking down, so I couldn't sell for enough to cover the cost of a new one. First Response were amazing and the process was just so easy and quick. Amazing company and definitely recommended. Reviewed on: 8th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

Very helpful company, lovely advisor who helped navi...

5
Very helpful company, lovely advisor who helped navigate finance despite historical poor credit - Everything was sorted on the same day, great to have a finance company with a human at the controls rather than a computer saying yes or no Reviewed on: 8th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

Affordable payment Plan

5
When I applied for finite I had been refuses af ew times. First finance worked with me foe affordable payment plan. And I was very please you give me finance for my work van. Reviewed on: 8th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

Good, easy and helpful, I got easy financial,

5
Good, easy and helpful, I got easy financial, Reviewed on: 8th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025
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First Response Finance

No issues

5
I have had zero issues with first response finance at all since they helped me purchase a car for the family. I have even had to change payment date due to a new job and the process was done in five minutes Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! Response date: 11th July 2025
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First Response Finance

Great experience.

5
Great experience from start to finish. Staff extremely knowledgeable. Would recommend to friends and family Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! Response date: 11th July 2025
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First Response Finance

First response is the best response.

5
First response is the best response. They treat you with respect and help you very much as I can A nothing is too much trouble for them. Best company ever dealt with. Thanks for response. Thanks Anthony. Reviewed on: 8th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

I had a car repossession on my account, it was appro...

5
I had a car repossession on my account, it was approximately 18 months prior to my finance application with first response. I wasn’t hopeful at all about getting a car but the staff were brilliant with me, working to find a budget that suited me and that was affordable, there customer service was above and beyond any other finance companies I had dealing with. Reviewed on: 8th July 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 11th July 2025
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First Response Finance

Great experience always polite and helpful with any...

5
Great experience always polite and helpful with any problems Reviewed on: 8th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025
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First Response Finance

A swift and non judgmental process

5
As financial advisors the process was swift and non judgemental. Everyone tries their best to make what tends to be a stressful situation as calm and easy as possible and between a team, provide sound advice and best possible options, thus allowing most people of achieving their ownership of a car etc Reviewed on: 8th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025
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First Response Finance

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