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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

Everything was very good from emails to phone calls,...

5
Everything was very good from emails to phone calls, everything answered and done to the best of there knowledge of help, only one minor problem is it takes a very long time to get someone on the phone but once your through it's plain sailing Reviewed on: 23rd April 2026
Ryan E's avatar
Ryan E
Reply from First Response Finance Hi Ryan, Firstly, it's great to hear that we were able to help you in purchasing your new vehicle. I'm sorry to hear you experienced a long wait time when trying to contact us - we experience busy periods, but this is not up to our usual standards, so thank you for bringing this to our attention! Take care, First Response Finance. Response date: 27th April 2026
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First Response Finance

I required finance for a commercial vehicle.

5
I required finance for a commercial vehicle. A medium sized van to be precise. First Response Finance were the only company that offered me the opportunity to purchase one.. And for that I am grateful. Reviewed on: 23rd April 2026
Harry k's avatar
Harry k
Reply from First Response Finance We’re happy that we could help you Harry! Response date: 27th April 2026
First Response Finance's avatar
First Response Finance

Best car finance company by far.

5
They were very helpful and professional in all my dealings with them. Staff are well trained but remain friendly and helpful. Reviewed on: 23rd April 2026
Brian Smith 's avatar
Brian Smith
Reply from First Response Finance That's great to hear, thank you Brian! Response date: 27th April 2026
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First Response Finance

Have used first response for many years now and they...

4
Have used first response for many years now and they are brilliant Reviewed on: 23rd April 2026
Steven c's avatar
Steven c
Reply from First Response Finance Thank you Steven for the four-star review! Response date: 27th April 2026
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First Response Finance

Highly recommend First Response!

5
Highly recommend First Response, I had issues with the first car I purchased and the service they provided was brilliant. They resolved everything for me and their communication throughout was excellent. I had to purchase another car and has no hesitation in taking out another agreement with them!! Reviewed on: 23rd April 2026
Jessica H's avatar
Jessica H
Reply from First Response Finance That's great to hear, thank you Jessica! Response date: 27th April 2026
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First Response Finance

Great job from yous I got the car of my...

5
Great job from yous I got the car of my dreams Reviewed on: 23rd April 2026
Shane o's avatar
Shane o
Reply from First Response Finance We’re happy that we could help you Shane! Response date: 27th April 2026
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First Response Finance

Excellent service always helpful

5
Excellent service always helpful Reviewed on: 23rd April 2026
Lee 's avatar
Lee
Reply from First Response Finance That's great to hear, thank you Lee! Response date: 27th April 2026
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First Response Finance

Was really quick dealing with them

5
Was really quick dealing with them Reviewed on: 23rd April 2026
Claire B's avatar
Claire B
Reply from First Response Finance That's great to hear, thank you Claire! Response date: 27th April 2026
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First Response Finance

Excellent from start to finish very easy process n d...

5
Excellent from start to finish very easy process n didn’t take long atall Reviewed on: 23rd April 2026
Matthew's avatar
Matthew
Reply from First Response Finance That's great to hear, thank you Matthew! Response date: 27th April 2026
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First Response Finance

Smooth process

5
Really easy to sort, polite customer service and easy to get hold of. Smooth process all round. Also did more than most would by accepting a car slightly older than 10 yeas Reviewed on: 23rd April 2026
Char T's avatar
Char T
Reply from First Response Finance We’re happy that we could help you Char! Response date: 27th April 2026
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First Response Finance

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