Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 5,294 reviews, last reviewed 23rd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best in class First response is the first finance company that I can possibly recommend from beginning to end. They provide a five-star experience second to none w... Read more Reviewed on: 23rd August 2024
Fenris's avatar
Fenris

Latest lowest rating:

1

poor customer service. refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ag... Read more Reviewed on: 14th June 2024
Adrian Porter's avatar
Adrian Porter

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (5294)

Review of the First Response Finance, Car Finance:

Excellent service, quick, reliable and all done with...

5
Excellent service, quick, reliable and all done within an hour Reviewed on: 3rd July 2024
Reply from First Response Finance Thank you for the five-star review! Response date: 15th July 2024
First Response Finance logo
First Response Finance

Car loan

5
Very easy process sorted in no time at all Reviewed on: 27th April 2024

Very smooth and easy sales team was top of there...

5
Very smooth and easy sales team was top of there game Reviewed on: 27th April 2024

Very informative and friendly they put you at ease w...

5
Very informative and friendly they put you at ease when talking to you i would recommend them to all family and friends Reviewed on: 27th April 2024

Hassle free service, easy process and quick

5
Hassle free service, easy process and quick Reviewed on: 27th April 2024

Generally good but needs improvement

4
The overall experience I'd say was pretty good the guy on the phone understood my situation.When I was in and my past and did not judge in any way and found me the best finance.I could possibly have so for that.Thank you The only bad bit would be.I wish they helped a little bit more with the dealer as I had nothing but problems with them and first response didn't seem to really care even though I did not even receive the car as it was forty wen sold to me and did not help so there's definitely improvements to be made as it should be the customer first not the dealer Reviewed on: 27th April 2024

Had 3 financial arrangements on cars and a personal...

5
Had 3 financial arrangements on cars and a personal loan all 5 star Reviewed on: 27th April 2024

My finance was in place quickly and tailored to my f...

5
My finance was in place quickly and tailored to my financial requirements Reviewed on: 27th April 2024

Fast and comfortable to deal with

5
Fast and comfortable to deal with Reviewed on: 27th April 2024

Very friendly and easy-going very professional and q...

5
Very friendly and easy-going very professional and quick at the job Reviewed on: 27th April 2024

What a great company

5
I have used first response for over last 15 years and they do everything they can to help can't fault them Reviewed on: 27th April 2024