Write a review

GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.72 (237 reviews)

View other GoSkippy products

1.53

Based on 237 reviews, last reviewed 30th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

14% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

Awful customer care and extortionate prices. Awful customer care and extortionate prices. Avoid at all costs trustpilot and their own website rate them at four out of five. Do not take this as ge... Read more Reviewed on: 30th January 2025

Read all reviews See your review

About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

GoSkippy Car Insurance reviews (237)

Review of the GoSkippy, Car Insurance:

Awful customer care and extortionate prices.

Awful customer care and extortionate prices. Avoid at all costs trustpilot and their own website rate them at four out of five. Do not take this as genuine, condescending customer care assistant and poor supervisor. Reviewed on: 30th January 2025

Bad service

In the middle of dealing with a claim with them at the moment, and having phoned up multiple times over the past two weeks to get through and waiting on hold, the operator picks up, says they have system problems and to call back, then abruptly hangs up without giving you a chance to speak. Never had to deal with service like this before. Absolutely awful. Reviewed on: 31st July 2023

Competitive pricing and good customer service

It was easy to buy and set up an acocunt with them. Decen financing options and easy to get in touch with them if needed. Smooth process overall. Reviewed on: 30th July 2023

Absolutely incompetent

They asked us to send them our driving licence information, which we did, four times but they were too incompetent to even access it. We changed insurer and we have reported them to the Financial ombudsman. Reviewed on: 27th July 2023

DISGUSTING SERVICE

The worst experience i have with them , the costumer service is the worst ever possible. Stay away from them , specially if u need quality costumer service.. Reviewed on: 26th July 2023

Away from this company

The service provided by Goskippy insurance company has been extremely disappointing. Despite numerous attempts to contact them and update additional driver details, I faced long wait times on calls, only to have the calls abruptly ended after 20 minutes. I strongly urge staying away from this company. Reviewed on: 25th July 2023

Rubbish Customer Service

Been trying since yesterday to amend my policy but the online portal is not helpful and says i need to call, when i call i haave to wait for an hour in the queue and still no response, the representatives are very rude they dont care about you they just say something and then disconnect the call. Very disappointed dont know what to do Reviewed on: 25th July 2023

the worst service I have ever encountered

I have spend an hour in a phone queue 4 times this week and still don't have an answer to a simple addition to my policy. The online portal is not fit for purpose ! Reviewed on: 24th July 2023

Rubbish service

Been trying since Thursday to make a change on the policy which you can’t do online. Phone disconnected twice after waiting 13 minutes. 2 phone backs promised nothing as yet. Will be cancelling policy at this rate Reviewed on: 22nd July 2023

do NOT use this company

Now been trying for 2 days to change my car over, hours on phone trying to speak to an adviser (can't get through), several emails. I now can't drive or use my new car as I can't update my details Reviewed on: 14th July 2023

Thieves

Had to log a claim and confirmed my details. Postcode slightly wrong so passed to customer services ...asked to confirm my occupation too. This had changed since setting up the policy. Lady told me 50 quid admin charge to change a postcode and update my job. I asked to raise a complaint, was told no point as per the Ts and Cs stand because I did t notify my job change in 14 days. Then i was offered the option .....TO DO HER JOB MYSELF and update on the customer portal for 35quid. Felicia in customer services, you are a disgrace and if you channelled your energy to helping customers instead being confrontational and cantankerous, youre company would have a slightly happier customer base than the angry ones a lot of these reviews suggest Reviewed on: 20th June 2023

Do you have a different GoSkippy product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Ladies F1rst 2.14 from 4 reviews
Motorbike Insurance
from Hagerty Insurance 0.00 from 0 reviews
Car Insurance
from echoice 3.00 from 3 reviews

There's still more to see!

GoSkippy has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub