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Shaun Brown

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Review of the GoSkippy, Car insurance:

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Thieves

Had to log a claim and confirmed my details. Postcode slightly wrong so passed to customer services ...asked to confirm my occupation too. This had changed since setting up the policy. Lady told me 50 quid admin charge to change a postcode and update my job. I asked to raise a complaint, was told no point as per the Ts and Cs stand because I did t notify my job change in 14 days. Then i was offered the option .....TO DO HER JOB MYSELF and update on the customer portal for 35quid. Felicia in customer services, you are a disgrace and if you channelled your energy to helping customers instead being confrontational and cantankerous, youre company would have a slightly happier customer base than the angry ones a lot of these reviews suggest Reviewed on: 20th June 2023

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