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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.8 (270 reviews)

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4.70

Based on 270 reviews, last reviewed 31st Jul 2025

116% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

10%

2 star

Latest highest rating:

5

Very impressed with the quality and prompt response... Very impressed with the quality and prompt response to any questions or queries excellent service Reviewed on: 31st July 2025

Latest lowest rating:

1

Look elsewhere Your just a number on a computer and then I get an email with monthly news on saying there supporting pride month!!! I hate is happening to Great Brit... Read more Reviewed on: 19th June 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (270)

Friendly and helpful staff

Unfortunately during the height of the pandemic I found myself homeless but with the unfailingly wonderful staff I managed, in a surprisingly short time, to get enough saved for a rental deposit. At all times, during the worst of the lockdowns I received nothing but excellent service. Reviewed on: 7th August 2021

Simple

Great and staightforward experience all round : ) Reviewed on: 7th August 2021

Personal service

It is easy to make personal contact by telephone unlike mainstream banks. I also had excellent help when going online recently. I feel GWCU really care about individual customers and will go the extra mile. Reviewed on: 6th August 2021

Amazing Bristol staff

Whenever I've called or popped into my branch in Cheltenham Road ,staff have always been so friendly and helpful. Great to know that . Thank you Bristol Reviewed on: 6th August 2021

Loans for the masses

The credit union is great for savers and particularly great for those who banks will refuse to lend to. Reviewed on: 6th August 2021

Great personalised customer service

I’ve been saving for a few years now and when I need access I know it’s just a phone call and my money is transferred through . Reviewed on: 6th August 2021

Great savings scheme company

I save every year and which they make it easy and simple to do thank you Reviewed on: 6th August 2021

prompt help, easy withdrawal system

This BCU make a valuable contribution to financial education. I'm glad to have been saving with them for many years Reviewed on: 6th August 2021

Helpful Saving

Credit union team have been so very helpful over these past 14 years the team are always helpful and informative. I’ve recommended them many times of the years and will continue to do so! Thanks Guys! Reviewed on: 6th August 2021

Great Western Credit Union gives hope to people

Many people are being helped from becoming homeless through the Great Western Union loan. Reviewed on: 6th August 2021

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