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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.83 (223 reviews)

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4.75

Based on 223 reviews, last reviewed 30th May 2025

2200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Wonderful ethics great staff I've been with GWCU when it was Wyvern savings and loans, having this account helped me get back on the credit rating after becoming bankrupt. I did n... Read more Reviewed on: 30th May 2025

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (223)

Here since the start

I’ve used the Credit Union fir a number of years now and have always been treated with respect and understanding. I struggled with budgeting and being on benefits , but they have help me to cope Reviewed on: 22nd June 2021

Customer first Credit Union

Always puts their customers first on every level, from up to date information to useful household tips. Products and services for all, not just the ones that have. An organisation for the people. Reviewed on: 22nd June 2021

Helpful staff and excellent service

Great organisation that has helped me save for a house and supported me when things were more difficult Reviewed on: 22nd June 2021

Outstanding service

Staff are always ready to help, give you the right information and are polite, courteous and super friendly Reviewed on: 22nd June 2021

Great Company

Very professional and knowledgeable Reviewed on: 22nd June 2021

Customer first approach

Always a pleasant experience as a customer of this great credit union. Reviewed on: 22nd June 2021

Efficient and evolving service

I have been a member for over 25 years and have experienced the growth from a small new neighbourhood credit union that I supported in the early days, to the regional one we have now. Over the years, I have taken out loans and have saved too. My experience of this credit union is one of efficiency, forward thinking with friendly support. An essential service for many in these testing times. Reviewed on: 22nd June 2021

Clear Communicators and Accessible Site

I've had absolutely no problems. Accessing my savings and setting up direct debits etc. is super easy and the company is very clear in its email communication about what's happening. I feel a lot better banking with them than a corporate bank because I know my money is being used responsibly. Reviewed on: 22nd June 2021

Creating a fair share for everyone

Great Western Credit Union enables young people to learn how to save, helps families to make the most of their income and supports all of us through the ups and downs of life. Reviewed on: 22nd June 2021

Always great service

Have been using Bristol Credit Union since 2010 as a saver and borrower, online as well as over the phone. Cannot fault the service, always polite, swift and happy to go the extra mile talking through access problems. Reviewed on: 15th June 2021

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