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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (280 reviews)

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4.65

Based on 280 reviews, last reviewed 28th Oct 2025

84% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

86%

10%

2 star

Latest highest rating:

5

Although it was difficult initially but after a brie... Although it was difficult initially but after a brief chat I was able to set up the saving. Thanks. Reviewed on: 28th October 2025

Latest lowest rating:

1

No receipts for money paid in Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in since it moved, have a ... Read more Reviewed on: 28th August 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (280)

A vital asset to the community

Bristol Credit Union give fantastic customer satisfaction. They are always helpful, efficient and very professional. They provide a much needed financial service to the community. Reviewed on: 10th July 2020

Very good treatment with personalized attention

I have always received kindness and information, solving the problems I had to open my account, since I was only living and working in Bristol for three months. I am very grateful to them. Reviewed on: 9th July 2020

You all an amazing. Well done for everything

I wish you luck and success and more development. Reviewed on: 9th July 2020

Friendly & Approachable

Great team! Very approachable with any issues. Reviewed on: 9th July 2020

It is a privilege, to be a member.

I always have been welcome here, never had any issues of any kind, with this excellent team. Their sympathy and professionalism, do improve my day. Thank you! Reviewed on: 9th July 2020

Great customer service

Great service when setting up my account very helpful and professional Reviewed on: 9th July 2020

Great service

Bristol credit union are one of the best companies they help people who are struggling with paying a deposit on a property like myself they also do many other things to help people would definitely recommend Bristol credit union to any friends or family. Reviewed on: 9th July 2020

Very helpful friendly and innovative

Always a great experience, even had a nice chat with the CEO once about plans. Great to support the community rather than rich bankers. Reviewed on: 9th July 2020

Very good customer service

They have been very trustworthy and easy to talk to and clear speaking. Reviewed on: 9th July 2020

Ethical and user-friendly

I'm happy investing my money in BCU, as I'm confident they will use my money well and I'm investing in my community. Reviewed on: 9th July 2020

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