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Great Western Credit Union: Savings reviews

4.65
Based on 280 reviews, last reviewed 28th Oct 2025
84% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Although it was difficult initially but after a brie... Although it was difficult initially but after a brief chat I was able to set up the saving. Thanks. Reviewed on: 28th October 2025
Faramade o's avatar
Faramade o

Latest lowest rating:

1

No receipts for money paid in Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in since it moved, have a ... Read more Reviewed on: 28th August 2025
N T's avatar
N T

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (280)

Excellent

5
BCU has been great in helping me achieve Reviewed on: 13th July 2020

Good union

5
Provides a lot of help for me recommend everyone to join the community and help eachother Reviewed on: 12th July 2020

The best

5
Have been with Bristol credit union for a while now have been trited nicely I can assess my money whenever I needed it without any problem thank you all for your support and had work Reviewed on: 12th July 2020

Professional yet friendly staff, easy systems and great care for local community.

4
Friends recommend this union, they have been members of the union and I have seen their lives greatly improve as a result of the help they get from BCU. I then decided to join, registration was easy, staff very respectable and friendly. Secondly, I Appreciate that BCU is helping the local community. Reviewed on: 12th July 2020

Superb customer service

5
I have been with Bristol credit union for over two years and I have found their communications and services excellent. They're prompt on the phones and when I needed money for urgent matters, I found they were swift to release money into my account within minutes. I will definitely recommend them to friends and work colleagues. Reviewed on: 10th July 2020

a very helpful team

5
a great way of saving and team are helpful in answer your questions Reviewed on: 10th July 2020

Bristol Credit Union is excellent!

5
I have used Bristol Credit Union for a couple of loans in the past. The whole process is very good. The interest rates are very good and you can choose how much you would like to pay off. I love the fact that they support the people of Bristol and I support everything they do :) Reviewed on: 10th July 2020

An excellent local initiative

5
Since its inception, the Bristol Credit Union has provided a lifeline for many low income families, operating ethically and efficiently. I've never required its services but have been very happy to save regularly with it, in the knowledge that I may need its services sometime and, in the meanwhile, my savings are being used to help others, rather than simply generating dividends and profits for a few. Reviewed on: 10th July 2020

Open, friendly, banking/saving, helping the local community

5
I have been using Bristol Credit Union for a few years now to save money, which as been simple to set up and communication with the service has felt human not all computerised. When I have wanted to retrieve some savings this has been easy and quick. I would recommend to anyone. Reviewed on: 10th July 2020

Local friendly money support

4
Needed help to get a loan to do work on our home. Assisted quickly and promptly with courtesy and friendliness. While they were dealing with me, I saw them also help a customer with a first loan for furniture when he was getting a place for for the first time (with limited money) & he wanted some personal things for his own room. Reviewed on: 10th July 2020

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