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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.66 (325 reviews)

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4.66

Based on 325 reviews, last reviewed 2nd Mar 2026

142% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

4

Easy to fill and good to understand Easy to fill and good to understand Reviewed on: 2nd March 2026

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (325)

So easy to use great company very friendly and helpful staff would highly recommend

Have always been very happy indeed with my experience with this company hassle free no complaints what so ever Reviewed on: 15th July 2021

Kind and helpful team

Everyone at the Credit Union really cares about the members Reviewed on: 13th July 2021

Very accessible.

Timely customer service, both in person and over the phone, easy to use app and website. Reviewed on: 10th July 2021

Very friendly service

I found it so incredibly easy to set up my savings account, They are very friendly to speak to regarding any queries I had with my account I highly recommend them. Reviewed on: 10th July 2021

Outstanding

Community focused and great professional service Reviewed on: 10th July 2021

MOST HELPFUL

I put money into the Credit Union, not for profit but because their beliefs correspond to mine. Their system puts almost all commercial banks to shame. Reviewed on: 9th July 2021

The service

THE wonderful and very helpful service that my wife & I always get from the very brilliant staff at the Dorchester office in Dorset !!! Reviewed on: 9th July 2021

Best banking ever

Been with this bank for some time rate them very highly Reviewed on: 8th July 2021

Savings

Have always been encouraged to save and budget using my GW CU account. Has put me in the healthiest financial position I have ever been in! Reviewed on: 8th July 2021

Best banking/ financial service

I have been with them for nearly 10 years now. It always amazes me the way customer service is getting better. When I became customer here, it was already providing great service. So one can imagine their level now. Interestingly, they are keen on getting better. During pandemic also they have shown excellent service. With time the union is also improving its financial products. The winner obviously is the ethical banking and local focused. I support this institution. I hope it will grow even bigger and continue to serve and help local communities and economy. Reviewed on: 8th July 2021

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