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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.67 (389 reviews)

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4.67

Based on 389 reviews, last reviewed 6th May 2026

146% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

I’ve had a very good experience with Great Western C... I’ve had a very good experience with Great Western Credit Union. Their customer service is responsive, their products are transparent, and the applica... Read more Reviewed on: 6th May 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (389)

GWCU Formerly Bristol Credit Union

GWCU Great Western Credit Union is a new name reflecting the merging together of SW credit unions that will hopefully see an expansion in services available to savers, as well as those looking for loans, supporting local people and investment. In a world where increasingly high street presence is under threat, GWCU maintains a reassuringly human touch and welcome range of add-on services for savers and a relationship worth cultivating and keeping up. Reviewed on: 4th September 2021

Great savings experience

Everything I want from my local credit union - friendly and efficient. And recent investment in the website and online account management has brought it up to the standards I expect from big name banks. Reviewed on: 4th September 2021

Great customer service

My original credit union was merged with Great Western Credit Union and all my account details and login changed. I had trouble registering my new account with the company, but I ended up getting first class advice for all the little problems I encountered. I feel their security is first class and the website is east to use! Reviewed on: 4th September 2021

Great Great Western

Helpful, community based savings and loans company without the need to satisfy investors or big corporations. Reviewed on: 4th September 2021

Trustworthy and fair reliable bank

I've been using this bank. Since it first started in the Sofa project shop in Bristol. Must have been a member for over 20 years now. I've saved and had loans with them. They are always fair and make loans that you can afford to repay. There's always a friendly voice on the phone to and discuss any money issues. There's a Christmas saving account and savings account. I've always felt confident using this local bank. I have since moved to a nursing home in London to be near my daughter. Yet they still allowed me to have an account with them. They were formally know as the Bristol Credit Union Bank, until recently. They have now expanded the areas they cover including Wiltshire, Gloucestershire and Dorset. I would highly recommend this bank and the Ethics they hold. From Carol Bryden. Reviewed on: 3rd September 2021

Great credit union

Perfect in transactions. Easy to access, friendly and knowledgeable staffs at the sites, easy to fine and access either in person or online. Reviewed on: 3rd September 2021

Helpful advice

Always encouraged to save a little which became very handy at times when I needed some extra cash e.g. Christmas. Reviewed on: 3rd September 2021

Best, not just in the West-everywhere!

As a customer for many years, I know Great Western Credit Union is best because their customer service is second to none--patient, really friendly and efficient. Their phenomenal growth is evidence that many others agree with me! Reviewed on: 3rd September 2021

Best Credit Union

Only too Words.JUST GREAT Always ready to help Reviewed on: 3rd September 2021

A good choice

I have been part of this credit union as it has grown from several small local credit unions across Bristol through to a Bristol wide and to what it is today. Really helped me save for a rainy day and reduced local reliance on loan sharks in the area I lived in. Easy to save, all my children have been members and many of my family. Reviewed on: 3rd September 2021

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