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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.66 (322 reviews)

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4.66

Based on 322 reviews, last reviewed 23rd Feb 2026

125% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Easy to apply Easy to apply for a savings account, and good rate of interest on the account Reviewed on: 23rd February 2026

Latest lowest rating:

2

Poor website experience Took over an hour to get the verification codes, applied for a Cash ISA and got lots of website 502 errors and then when I finally applied, I wasn't a... Read more Reviewed on: 9th February 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (322)

Customer first Credit Union

Always puts their customers first on every level, from up to date information to useful household tips. Products and services for all, not just the ones that have. An organisation for the people. Reviewed on: 22nd June 2021

Helpful staff and excellent service

Great organisation that has helped me save for a house and supported me when things were more difficult Reviewed on: 22nd June 2021

Outstanding service

Staff are always ready to help, give you the right information and are polite, courteous and super friendly Reviewed on: 22nd June 2021

Great Company

Very professional and knowledgeable Reviewed on: 22nd June 2021

Customer first approach

Always a pleasant experience as a customer of this great credit union. Reviewed on: 22nd June 2021

Efficient and evolving service

I have been a member for over 25 years and have experienced the growth from a small new neighbourhood credit union that I supported in the early days, to the regional one we have now. Over the years, I have taken out loans and have saved too. My experience of this credit union is one of efficiency, forward thinking with friendly support. An essential service for many in these testing times. Reviewed on: 22nd June 2021

Clear Communicators and Accessible Site

I've had absolutely no problems. Accessing my savings and setting up direct debits etc. is super easy and the company is very clear in its email communication about what's happening. I feel a lot better banking with them than a corporate bank because I know my money is being used responsibly. Reviewed on: 22nd June 2021

Creating a fair share for everyone

Great Western Credit Union enables young people to learn how to save, helps families to make the most of their income and supports all of us through the ups and downs of life. Reviewed on: 22nd June 2021

Always great service

Have been using Bristol Credit Union since 2010 as a saver and borrower, online as well as over the phone. Cannot fault the service, always polite, swift and happy to go the extra mile talking through access problems. Reviewed on: 15th June 2021

Overly helpful

I got the family finance loan and everyone was so helpful! The customer support is amazing and it is most definitely customer based! Reviewed on: 2nd September 2020

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