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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.78 (279 reviews)

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4.65

Based on 279 reviews, last reviewed 27th Oct 2025

87% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

86%

10%

2 star

Latest highest rating:

5

Simple process It was straightforward to open the new account online, so I didn't need any interaction with customer service. Reviewed on: 27th October 2025

Latest lowest rating:

1

No receipts for money paid in Did not receive receipts for money paid in when it was local, apparently only 1/10th was paid in, have not been able to pay in since it moved, have a ... Read more Reviewed on: 28th August 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (279)

very good

helps people who need it the most Reviewed on: 9th July 2020

Super service!

Can’t fault the service from BCU! Reviewed on: 9th July 2020

Amazing union

This union is amazing! I joined and everything was easy to read and the website is good. I entered my details with no problems. I applied for a loan and they helped me straight away! They were helpful and efficient. I’ve already paid my first payment back and will continue doing so. The money went in with no problem and quickly. Low interest too and I can’t thank Bristol Credit Union enough for helping me. I couldn’t rate them higher and I would definitely recommend them to family and friends. Very happy with my experience. Reviewed on: 9th July 2020

Amazing to Use Local Currency

I'd thoroughly recommend Bristol Credit Union, supporters of the Bristol Pound. We've had accounts since it started. Reviewed on: 9th July 2020

Everything is easy...

When I call, staff are always friendly and polite and this is also the case when I go into the branch. I like the fact that it’s community banking and I feel a sense of belonging by being with Bristol Credit Union. Reviewed on: 9th July 2020

Friendly and helpful

Very helpful over the phone and in person with a convenient branch. Easy to approach and understanding of my situation Reviewed on: 9th July 2020

Recommend Bristol Credit Union

First time I went was when I needed a deposit and first months rent for my flat and then I’ve been a few more times for loans and I’ve now also got the family finance plan! I love credit union it’s so easy to apply for I would like it if they could do online signing of documents as it would be easier if you can’t get to the branch Reviewed on: 9th July 2020

Bristol Credit Union Provides an excellent service

Has enabled me to save money for the first time in my life. It helps me to keep out of debt. The staff are always friendly, helpful and efficient Reviewed on: 12th June 2020

Fantastic service

Highly recommend service received from Bristol Credit Union for 10+ years. Reviewed on: 11th June 2020

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