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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.83 (212 reviews)

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4.73

Based on 212 reviews, last reviewed 18th Apr 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

From first point of contact, to finalising contracts... From first point of contact, to finalising contracts, on ongoing customer support - the entire team have been consistent friendly, honest, understandi... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (212)

Review of the Great Western Credit Union, Savings:

Savings accounts for my kids

Opening of the accounts was easy as we did that at school. Kids are supported to learn how to save money buy getting stickers and little prizes . Withdrawing the money is easy to, one phone call and in couple of hours money is on the account you want the transfer to go to. Reviewed on: 22nd June 2021

From first point of contact, to finalising contracts...

From first point of contact, to finalising contracts, on ongoing customer support - the entire team have been consistent friendly, honest, understanding and supportive. Reviewed on: 18th April 2025

I save a small amount each month.

I save a small amount each month. This is then used as spending money on a short holiday each year. I like saving with the GWCU as it is ethical and works to help the community rather than shareholders.Their customer service is excellent. I am treated with respect, courtesy and patience. As a valued individual. Reviewed on: 17th April 2025

Ethical Saving

The Credit Union fits with my attitude to ethical saving with very good interest rates and I know my savings will be loaned to a borrower who needs it with support from the Credit Union through out the term of their loan. Reviewed on: 17th April 2025

New customer

I've only just signed up but so far the process was easy and I received a prompt response to a query I had. Reviewed on: 17th April 2025

I save monthly for my funeral.

I save monthly for my funeral. Been doing it for years, so there will be enough for a shindig too! It makes me feel I am doing something helpful for my family and it allows the Credit Union to be of help to others which gives me a positive feeling. Reviewed on: 17th April 2025

Voting for being helpful

I mostly save for things I need for decorating etc,I have had a loan in the past,always very helpful,when needing some savings I can always rely on them putting it in bank on the same day as requested Reviewed on: 17th April 2025

Easy to use

It's great that my monthly savings come straight out of my pay check, means one less thing for me to sort out every month! Queries I had when I signed up were responded and dealt with very quickly, all round good service and support from the team. Reviewed on: 17th April 2025

Great experience

The customer service team were incredibly helpful and quick to respond, and the product offered by GWCU is excellent Reviewed on: 17th April 2025

Great customer service and quick too!

I had really quick, useful, and friendly customer service when I had a question about my recently opened savings account! Really happy to have opened a savings account with Great Western Credit Union and I'm looking forward to seeing my money grow! I can't recommend them enough based alone on the great customer service I received. Reviewed on: 17th April 2025

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veerystraightforwardgoodonlineportal Reviewed on: 17th April 2025

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