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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.8 (270 reviews)

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4.70

Based on 270 reviews, last reviewed 31st Jul 2025

229% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

10%

2 star

Latest highest rating:

5

Very impressed with the quality and prompt response... Very impressed with the quality and prompt response to any questions or queries excellent service Reviewed on: 31st July 2025

Latest lowest rating:

1

Look elsewhere Your just a number on a computer and then I get an email with monthly news on saying there supporting pride month!!! I hate is happening to Great Brit... Read more Reviewed on: 19th June 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (270)

Great

Received good customer service - listened to and given options to make an informed choice. Reviewed on: 23rd June 2021

Brilliant people

I have been with Great Western Credit when they had a small office in Old Market they where open a few hours each week . Now look at them absolutely fantastic how things have moved on . The workers volunteers have always been happy kind caring people and that’s what it’s all about. I always feel welcome be it a vist or on the phone . They have helped me with loans to buy much needed car for work and D I Y stuff around the home good interests easy payments. Thank you one and all and you deserve to win good luck Reviewed on: 23rd June 2021

Good service

I am member from 2016.Customer services are really well organised, loyal, helpful always. I will always recommend Great Western Credit Union to friend.Thank you . Reviewed on: 23rd June 2021

Savings accounts for my kids

Opening of the accounts was easy as we did that at school. Kids are supported to learn how to save money buy getting stickers and little prizes . Withdrawing the money is easy to, one phone call and in couple of hours money is on the account you want the transfer to go to. Reviewed on: 22nd June 2021

Simple, honest, local

I choose Great Western Credit Union because I can rely on them to look after my money as well as make it work for local people in Bristol and beyond. There’s nothing complicated about their savings products and I’m proud to be part of helping make finances more inclusive for those who need it most. Reviewed on: 22nd June 2021

Put your money where your heart is

Always approachable, flexible and very friendly I couldn't recommend GWCU enough. Most of all though, I know that my money works for people and not faceless, ultimately immoral, institutions Reviewed on: 22nd June 2021

"Help in a dilemma"!

After years of caring & putting others first I never really paid much attention to my own finances & eventually got into a bit of a pickle with no bank account etc. Last year, when my pension became available I didn't know where to turn to get it paid in! After spending very many years "in the wilderness" I hit upon what was then "Bristol Credit Union" which welcomed me in for the princely sum of £1. Working alongside the Engage DEBIT card has been an absolute life saver as due to receiving instant emails of every purchase & top-up on my account I can keep abreast of my spending etc. A leopard, they say; "never changes it's spots" so with an eager eye on my in-comings & outgoings I still find time to help others and sometimes with a small paid reward for little garden jobs etc., which tops up my rather small pension! So....a very BIG thank you to what is now "Great Western Credit Union"! (Great in every sense of the word!) Good luck in the awards! Reviewed on: 22nd June 2021

Here since the start

I’ve used the Credit Union fir a number of years now and have always been treated with respect and understanding. I struggled with budgeting and being on benefits , but they have help me to cope Reviewed on: 22nd June 2021

Customer first Credit Union

Always puts their customers first on every level, from up to date information to useful household tips. Products and services for all, not just the ones that have. An organisation for the people. Reviewed on: 22nd June 2021

Helpful staff and excellent service

Great organisation that has helped me save for a house and supported me when things were more difficult Reviewed on: 22nd June 2021

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