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Nick F

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Review of the Great Western Credit Union, Savings:

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Very good experience overall!

Very good experience overall. I opened a savings account through a work incentive and set up a direct debit for £25, which I’ve continued without needing to think about it—an easy and hassle-free way to build up savings until I decide what to use it for. Customer service has consistently been friendly and helpful, making the experience feel personal and supportive. I gave a good rating rather than excellent due to a recent mix-up involving my direct debit, but to their credit, the issue was acknowledged and resolved immediately. Great work everyone! Reviewed on: 4th July 2025

Reply from Great Western Credit Union Hi Nick Thanks you for such kind and detailed feedback! We're really pleased to hear that the savings setup has been a convenient way for you to build towards future goals. It's also great to know that our team has made your experience feel welcoming and supportive. Your understanding and continued support mean a great deal to us! Regards Robin Response date: 21st July 2025

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