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Great Western Credit Union: Savings reviews

4.70
Based on 270 reviews, last reviewed 31st Jul 2025
229% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Very impressed with the quality and prompt response... Very impressed with the quality and prompt response to any questions or queries excellent service Reviewed on: 31st July 2025
Pete G's avatar
Pete G

Latest lowest rating:

1

Look elsewhere Your just a number on a computer and then I get an email with monthly news on saying there supporting pride month!!! I hate is happening to Great Brit... Read more Reviewed on: 19th June 2025
Jason e's avatar
Jason e

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (270)

Outstanding service

5
Staff are always ready to help, give you the right information and are polite, courteous and super friendly Reviewed on: 22nd June 2021

Great Company

5
Very professional and knowledgeable Reviewed on: 22nd June 2021

Customer first approach

5
Always a pleasant experience as a customer of this great credit union. Reviewed on: 22nd June 2021

Efficient and evolving service

5
I have been a member for over 25 years and have experienced the growth from a small new neighbourhood credit union that I supported in the early days, to the regional one we have now. Over the years, I have taken out loans and have saved too. My experience of this credit union is one of efficiency, forward thinking with friendly support. An essential service for many in these testing times. Reviewed on: 22nd June 2021

Clear Communicators and Accessible Site

5
I've had absolutely no problems. Accessing my savings and setting up direct debits etc. is super easy and the company is very clear in its email communication about what's happening. I feel a lot better banking with them than a corporate bank because I know my money is being used responsibly. Reviewed on: 22nd June 2021

Creating a fair share for everyone

5
Great Western Credit Union enables young people to learn how to save, helps families to make the most of their income and supports all of us through the ups and downs of life. Reviewed on: 22nd June 2021

Always great service

5
Have been using Bristol Credit Union since 2010 as a saver and borrower, online as well as over the phone. Cannot fault the service, always polite, swift and happy to go the extra mile talking through access problems. Reviewed on: 15th June 2021

Overly helpful

5
I got the family finance loan and everyone was so helpful! The customer support is amazing and it is most definitely customer based! Reviewed on: 2nd September 2020

extravagant

5
Just great being with you guys and and the support is very sutable for all kind of person and community. Reviewed on: 14th July 2020

I haii.ve voted higher marks for bristol credit union because they have always been fairair.

5
I was a member of bristol credit union for a long time and they were always very fair with there loans and the interest was always kept low. Reviewed on: 14th July 2020

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