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Halifax: Current Account reviews

4.13
Based on 912 reviews, last reviewed 9th Mar 2025
1000% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Great high st bank Great bank with useful info via their banking app Reviewed on: 9th March 2025
Susie's avatar
Susie

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025
Wales25's avatar
Wales25

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (912)

Review of the Halifax, Current Account:

A good current account

5
I have had the current account with Halifax for years, when we originally signed up, we had a $5 month cashback, if you had your wages paid into it plus 2 direct debits, Even though the cashback has been reduced to £3 a month it is still an ok account for us Reviewed on: 6th November 2017

Eyes that can see like a local community.

5
When money matters and times are tough, it's great to know you are aware of a place for advice without gains or calling your bluff. Halifax are always on hand as far as any high street or app can see, they are more than just a bank they are vital friendly places in our community. So next time things don't feel like it's gonna add up your way, ask for friendly reassured advice for they are there more than just a bill or direct debit to pay .. Reviewed on: 1st June 2023

Understanding needs

4
Account services very helpful with an app. that goes extra Reviewed on: 31st May 2023

Best banking app

5
The best banking app Ive ever used. Intuitive and everything you need in one place including card information, help chat and accounts from other banks Reviewed on: 31st May 2023

I have had some terrible things happen to me over the last couple of years

5
Halifax in cross gates West Yorkshire Have been a real support When I need to reduce my out goings bcause I was looking to escape from my my ex husband had been abusing me I knew that I had a safe place that I was able to go to. Thank you for your help Every one at the branch Also Halifax fraud help desk has also been a great help. Reviewed on: 31st May 2023

Have been with the Halifax for 60 years

5
Excellent staff and service at the Halifax branch at Newark Notts. Reviewed on: 30th May 2023

Rubbish bank

1
Terrible bank customer service rubbish glad I’ve moved bank I’m a lot better off Reviewed on: 4th May 2023

Excellent bank

5
It's great for people that are just creating a account and if you have any problems or questions they have a help line to or you can find all the information on the online banking, if you struggle logging in you can go into the branch or contact them and they'll help you straight away. They are very professional and organised. You can even make other accounts to even help you save, which it's a shame if you miss out and didn't sign up now. Reviewed on: 16th April 2023

Great savings rates with new accounts

5
I came across this new account recently and it has one of the best rates I’ve seen in a long time Reviewed on: 11th April 2023

Fantastic customer service

5
I have been a Halifax customer for over 20 years.i have 3 bank accounts with them.easy to use online banking,I would not want to be with any other bank Reviewed on: 11th April 2023

Halifax

5
Great bank to be with always provides great service and absolutely would recommend Reviewed on: 11th April 2023

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