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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (898 reviews)

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4.11

Based on 898 reviews, last reviewed 24th Feb 2025

200% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Great bank Halifax Halifax provides cash back and reward offers. Great and helpful team providing quick response Reviewed on: 24th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (898)

Review of the Halifax, Current Account:

A decent basic service

The basic current account is fine for most needs. There is a tiny £2 per month reward, having reduced from £5 originally. The main reason I stay with them is the staff in my local branch. They are helpful, friendly and courteous. Reviewed on: 8th February 2020

Customer focused

Great customer service and easy to use app Reviewed on: 7th March 2023

Great banking services

Halifax helps you manage your money and has a good loan interest rate Reviewed on: 6th March 2023

Great current account

Reliable with a host of benefits such as cash back extras, a good overdraft and a monthly cash bonus. Reviewed on: 5th March 2023

Great banking

Brilliant banking app allows access to all accounts. Reviewed on: 1st March 2023

Never any issues and customer service is 10/10

Best bank I've ever been with - never had any issues and they're always easy to reach on the phone and app. Reviewed on: 28th February 2023

Brilliant for everyday banking

I use their app and branch services and have always found the service and availability amazing. Reviewed on: 28th February 2023

Poor service

To be honest, I have been With them for years Am I have no idea why. The customer service is rubbish and they have closed branches locally. The app is clunky and the fees are expensive for overseas transactions. Reviewed on: 25th February 2023

Ok

Long way to wait on the phone to speak to advisor. No option to cancel credit card online, not in branch, need to call to cancel it! Reviewed on: 23rd February 2023

More than a decade without any issues

I’ve had my account for years and never had an issue, staff at any branch I visit have always been helpful and polite. Reviewed on: 21st February 2023

HALIFAX CURRENT ACCOUNT

Excellent customer service and easy banking experience and great app great regular saver account for saving monthly Reviewed on: 19th February 2023

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