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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (911 reviews)

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4.12

Based on 911 reviews, last reviewed 7th Mar 2025

900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Good experience always looking out for customers Good experience always looking out for customers Reviewed on: 7th March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (911)

Review of the Halifax, Current Account:

Excellent App

I've been with Halifax for a decade now as they have excellent customer service, offer great deals with their current account holders and the app is the best out of all banks I have been with, which is important as I use it daily for several different purposes Reviewed on: 12th January 2022

basic

not the best interest rates and customer service can be a bit on and off but it does the job Reviewed on: 10th March 2023

Easily top banking

Provide great support and benefits Reviewed on: 10th March 2023

Great bank

A wonderful bank to save and manage money, as well as you need help, very quick to respond and friendly. I am listening because I have an account with them Reviewed on: 10th March 2023

Average current account

Halifax current account is absolutely average - no real incentive to stay Reviewed on: 10th March 2023

Reliable safe and great service

Been with them for 20 years . Had 2 minor complaints and dealt with efficiently and with understanding Security of online banking is very good and theres perks such as cashback and halifax "rewards" . Why would I move anywhere else? Reviewed on: 9th March 2023

Product and Customer

Halifax offers excellent customer service. Reviewed on: 9th March 2023

Online banking made easy

I do all my banking, pay my bills and manage my money at the tip of my fingers. I can transfer money vetween account, see payments due out between now and payday, set up budgets, even see my credit score. I wouldn't be able to manage without it! Reviewed on: 9th March 2023

Wonderful bank, friendly, kind, understanding staff.

I have been a customer of Halifax for over ten years, they are so very helpful, informative and understanding. I would highly recommend them. Reviewed on: 9th March 2023

Brilliant banking experience

I can’t fault Halifax at all I’ve been with them over ten years and had previously banked with 2 different high street banks which where average but Halifax have time and again went above and beyond for my needs wether it be finding extra currency for my holidays short notice that I forgot to order in or helping with queries I had about online charges from companies I didn’t recognise and there staff are very friendly and well informed Reviewed on: 9th March 2023

Reliable but poor (non-existant) returns.

A reliable account paying no interest, which is why I only leave minimal money in it to pay bills etc. Use on-line banking with it but do need to call in branch fairly regular, especially if needing to pay in. However local branch now closes at 3pm, whereas before covid it was 5pm. If they end up closing my local branch I may transfer to another bank. Reviewed on: 9th March 2023

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