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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (911 reviews)

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4.12

Based on 911 reviews, last reviewed 7th Mar 2025

900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Good experience always looking out for customers Good experience always looking out for customers Reviewed on: 7th March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (911)

Review of the Halifax, Current Account:

Excellent App

I've been with Halifax for a decade now as they have excellent customer service, offer great deals with their current account holders and the app is the best out of all banks I have been with, which is important as I use it daily for several different purposes Reviewed on: 12th January 2022

Why bank with anyone else?!

I switched from another high street bank to Halifax over 7 years ago and have never looked back. Their security measures have helped alert me to suspicious activity and returned my money to me without any issues. The access and ability to stay on top of my money and be in control of my account has improved over time with a finely tuned digital app. I have also been able to get help via the app with actual people and as someone who doesn't always have time to call, I rate this highly! When there was an issue with my account from in the past, Halifax investigated and upheld my complaint as well as compensating me immediately upon issuing their final response by phone. Now that's service! Reviewed on: 9th March 2023

Excellent product and customer service

The team at Halifax are customer focused. I feel safe banking with them and highly recommend to anyone looking for a good bank Reviewed on: 9th March 2023

Banks Use Your Personal Business To Manage Your Money

Halifax service gives you a little extra help with your finance and money - mortgage, savings, current account, credit card, personal loans, investing, share dealing and insurance. I would recommend Halifax. Reviewed on: 9th March 2023

Customer focused

Great customer service and easy to use app Reviewed on: 7th March 2023

Great banking services

Halifax helps you manage your money and has a good loan interest rate Reviewed on: 6th March 2023

Great current account

Reliable with a host of benefits such as cash back extras, a good overdraft and a monthly cash bonus. Reviewed on: 5th March 2023

Great banking

Brilliant banking app allows access to all accounts. Reviewed on: 1st March 2023

Never any issues and customer service is 10/10

Best bank I've ever been with - never had any issues and they're always easy to reach on the phone and app. Reviewed on: 28th February 2023

Brilliant for everyday banking

I use their app and branch services and have always found the service and availability amazing. Reviewed on: 28th February 2023

Poor service

To be honest, I have been With them for years Am I have no idea why. The customer service is rubbish and they have closed branches locally. The app is clunky and the fees are expensive for overseas transactions. Reviewed on: 25th February 2023

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